Patient Service Representative- Orthopedics Brunswick

MaineHealth Accountable Care Organization; Brunswick (ME); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Sign-on bonus

Paid parental leave

Student loan assistance

Job summary

MaineHealth is seeking a friendly and organized Patient Service Representative to join our medical group. The role will greet patients, answer phones, schedule appointments, and handle general office duties in a busy clinical setting.

The position is full-time with day shifts. A $3,000 sign-on bonus is available for qualified applicants and is prorated for part-time schedules, along with a competitive benefits package and growth opportunities.

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Previous office experience with medical office experience preferred.
• License/Certifications: N/A

Responsibilities

• Greet patients and answer incoming calls.
• Schedule appointments and manage calendars.
• Perform general office duties as assigned.

Skills

Customer service

Office experience

Medical office environment

Education

High school diploma or GED

Job description

Location: Brunswick, ME
Facility: Medical Group Practices
Schedule: Full Time
Shift: Day
Job Category: Clerical/Administrative Support
Req #: 92698
Date Posted: Sep 10, 2026

Clerical/Administrative Support
Req #: 92698

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Summary: This position consists of 40 hours per week, day shifts.
The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Previous office experience with medical office experience preferred.
• Additional Skills/Requirements Required: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package.

The pay range for this position is $19.87 to $23.75 per hour.

Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.

If you have questions about this role, please contact [email protected]

Notice Regarding Maine Employer Surveillance Statute

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.