Patient Service Representative Part-Time

solisexternalcareersite; Ballwin (MO); On-site; USD 21,000 - 28,000; Part time

Job summary

Solis Mammography is seeking a detail-oriented Patient Service Representative to greet patients, register them, collect payments, and help with forms at our Ballwin center. The role focuses on delivering excellent patient care and smooth front-desk operations in a fast-paced environment.

Ideal candidates will have a high school diploma and experience in healthcare registration or customer service, with basic cash handling and familiarity with RIS software.

Qualifications

• Experience in healthcare registration or customer service preferred.
• Ability to read, write, and comprehend simple instructions and short correspondence.
• Basic math and cash handling skills.

Responsibilities

• Greet patients and register them, input demographic and insurance information into the RIS system, and verify accuracy of data.
• Collect patient payments and explain benefits as needed.
• Assist patients with forms and paperwork, ensuring confidentiality and accuracy.
• Schedule and coordinate appointments and maintain front desk activities.

Skills

Customer service

Communication

Cash handling

Microsoft Office

RIS software

Education

High School diploma

Tools

RIS software

Microsoft Office

Job description

Patient Service Representative

Looking to elevate your career? Join us!

Work Location: 884 Woods Mill Road, Suite 203, Ballwin, MO 63011

Work Hours: Part-Time, 20+ hours weekly, Wednesday 12-5:00 pm, Thursday 6:45 - 5:00, Friday 6:45 - 3:00

The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments. This position is critical to Solis Mammography: by providing outstanding patient care and maintaining the flow of the center, the Patient Service Representative impacts the profitability of the organization.

Department Highlights:

• We support a friendly, collaborative workplace that values teamwork
• Join our fun, high-energy group and help us make an impact on healthcare
• We are committed to fostering a culture of genuine care for our patients and every team member

Here is what you will need:

• High School diploma;
• Two years of healthcare registration or customer service experience preferred
• Basic knowledge of cash handling;
• Basic knowledge of medical terminology, preferred;
• Ability to read, write, and comprehend simple instructions and short correspondence;
• Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
• Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
• Experience using Microsoft Office Suite: knowledge of RIS software preferred

A Day in the Life of a Patient Service Representative:

• Provide services and support for the following areas:
  • Understands, promotes and demonstrates the Solis Way
  • Greet patients in a professional and friendly manner;
  • Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;
  • Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
  • Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality;
  • Responsible for collecting patient payments which can include explaining benefits given from
  • insurance verification when necessary;
  • Prepare paperwork for future appointments incorporating additional paperwork needed for
  • specific exams or payors as necessary;
  • Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding
  • requests;
  • Schedule and reschedule patients as necessary;
  • Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;
  • Participate in front office training to stay abreast of front office policy and procedures

Why Solis Mammography?

• A Great Place to Work for the fourth year in a row!
• Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care as well as other unique benefits.

At Solis Mammography, we save lives. We shape the future of women's health. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time.

Our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.