Patient Service Representative - Ortho MO

Tenet Healthcare; Creve Coeur (MO); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Tenet Healthcare is seeking a front-office professional for a non-exempt medical office position. The role focuses on greeting patients, answering phones, scheduling, and verifying insurance, with a $500 sign-on bonus for new hires.

Responsibilities include check-in/out, collecting demographics and co-pays, processing referrals, and guiding patients to the patient portal. A medical office assistant program is preferred, along with two years of customer service experience.

Qualifications

• Two years of customer service experience, preferably in a medical office setting.
• High school diploma or GED required; completion of medical office assistant program preferred.
• Healthcare management/administration certification preferred.

Responsibilities

• Greet patients entering the practice.
• Answer office phones, schedule and confirm appointments; reschedule when needed.
• Check in patients, collect demographics, and verify insurance information.
• Assist in checkout, referral processing, and scheduling processes.
• Collect co-pays and post charges; handle charge entry and patient balances.
• Distribute information about office policies and the practice.
• Explain and enroll patients in the patient portal.

Skills

Customer service

Communication

Education

High school diploma/GED

Medical office assistant program

Job description

Job Summary

$500 Sign On Bonus
A non-exempt medical office position responsible for front office processes in the physician practice

Responsibilities

• Greeting patients entering the physician practice
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges
• Charge entry and patient balance processing
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal

Qualifications

Education:

High school diploma/GED required with completion medical office assistant program preferred

Certification:

Prefer healthcare management/administration certification

Experience:

Two years of customer service experience, preferably in a medical office setting

Sign on bonus is for new hires!

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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