Patient Service Representative

Tenet Healthcare; Scottsdale (AZ); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Career development

Health Savings Account

Employee Assistance Program

Pet insurance

Job summary

Tenet Physician Resources is seeking a friendly front office professional to support a physician practice in the Scottsdale area. You will greet patients, manage scheduling, verify demographics and insurance, and assist with referrals and billing.

Responsibilities include check-in/out, data entry, collecting payments, explaining the patient portal, and ensuring smooth patient flow in a healthcare environment.

Qualifications

• High school diploma or GED required.
• At least 1 year of customer service experience, preferably in a hospital or physician office setting.
• Strong communication and data entry skills.

Responsibilities

• Greet patients entering the practice.
• Answer phones, schedule and reschedule appointments, and manage office communications.
• Check in patients, verify demographics, and confirm insurance information.
• Check out patients and assist with referral processing and scheduling.
• Collect co-pays and post charges.
• Enter data into the electronic system accurately.
• Explain the patient portal and assist with enrollment.

Skills

Customer service

Telephone etiquette

Data entry

Education

High School Diploma or GED

Tools

EHR software

Job description

Overview

Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

$500 sign on bonus! Abrazo Medical Group - Kierland/Parkway

A non-exempt medical office position responsible for front office processes in physician practice

Responsibilities

Essential Job Responsibilities

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan and the Corporate Compliance Program.
• Greets patients entering the practice.
• Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments.
• Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system.
• Checks out patients and assists them with referral processing and scheduling.
• Collects co-pays and posts charges.
• Processes charge entry and patient balances.
• Distributes information to patients regarding office policies, procedures, and practice information.
• Explains the patient portal and assists with patient enrollment.
• Performs additional responsibilities as needed.

Qualifications

Education: High school diploma/GED

Experience: One year customer service experience, preferably in a hospital or physician office setting.

Organization Description

As one of the valleys top healthcare systems, Abrazo Medical Groups mission is to provide quality, compassionate care in the communities we serve. Abrazo Medical Group, in partnership with Abrazo Health, is a high-quality multispecialty healthcare provider comprised of approximately 20 primary care and specialty outpatient clinic locations, 5 acute care hospitals and 4 neighborhood emergency centers. With over 120 employed physicians and practitioners, our services are close to home or work.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: http://www.uscis.gov/e-verify The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.