Patient Service Representative

Pediatric Dentistry; Midland Park, Northern (NJ, KY); Hybrid; USD 30,000 - 34,000; Part time

Benefits offered by this job

Medical insurance

Dental services

Life insurance

Vision insurance

Long term disability

401K

EAP program

DCA voluntary supplemental insurance

Student loan consolidation

Paid time off

Job summary

Pediatric Dentistry and Orthodontics Center in Midland Park, NJ seeks a Patient Service Representative to greet patients, answer phones, schedule appointments and support the team.

The role offers part-time hours with pay between $22 and $25 per hour and benefits including medical, dental, life, vision and 401K, plus employee programs. Join a friendly, patient-focused office environment in this essential front-desk role.

Qualifications

• 2 years experience working in a dental office.
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Skills

Customer service

Job description

# Patient Service RepresentativeMidland Park, NJApplyShare on:Facebook |Twitter |LinkedIn## Overview**Pediatric Dentistry and Orthodontics Center** is looking for a **Patient Service Representative** in **Midland Park, New Jersey,** to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.**Position Overview:**This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.**What we offer:*** Pay: min$22-max$25 per hour* Part time: Mondays 10am-5pm, Weds 10am-6pm, Thu 12pm-7pm, 2 Saturdays a month 9am-2pm (hours are slightly flexible)## Responsibilities* Customer Service; acknowledge, smile and greet patients upon arrival/dismissal* Respond to patient questions and or concerns according to policies* Answering Telephones* Scheduling Appointments* Maintaining Appointment Book* Confirming Appointments* Follow up on no shows/cancellation of Appointments* Register Patients on sign in sheet* Post charges and payments to patient accounts* Checking voicemail on a daily basis* Maintain a clean and friendly waiting area for patients## Qualifications* 2 years experience working in a dental office* Knowledge of insurance plans (HMO/PPO), is a plus* Experience answering telephone* Must have exceptional customer service skills**Legal Disclaimer:** *We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.*### Additional benefits* Medical insurance* Dental services* Life insurance* Vision insurance* Long term disability* Section 125 - Flexible Spending Account* 401K* EAP program* DCA voluntary supplemental insurance products* Student loan consolidation* Paid time offPlease complete the form below and upload your resume to apply for this opportunity.