PATIENT SERVICE REPRESENTATIVE - MILTON PHYSICAL THERAPY

Beebe Healthcare; Delaware; Hybrid; USD 23,000 - 35,000; Full time

Job summary

Beebe Healthcare in Delaware seeks an experienced registration specialist to support physical rehabilitation services. You will handle patient registration, scheduling, insurance verification, and authorization, and assist with billing audits and medical records.

This role requires strong Excel/Office skills, knowledge of electronic health records, and a professional, confidential demeanor. You must be flexible to work at multiple locations and adapt to department needs.

Qualifications

• High school graduate or equivalent.
• Experience with Electronic Health Records (EHR).
• Experience with scheduling systems and Microsoft Office.

Responsibilities

• Register patients for rehabilitation services (pre-registration, registration, upgrade accounts).
• Schedule patient appointments and perform insurance verification and authorization as required.
• Assist with billing audits and maintenance of medical records.
• Perform administrative tasks and maintain supplies.
• Support supervisor to achieve department and organizational goals.

Skills

Communication skills

Confidentiality

Crisis handling

Customer service

EHR experience

MS Office familiarity

Scheduling systems

Education

High school diploma

Tools

Excel

PowerPoint

Word

Visio

Job description

Why Beebe?

Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.

Overview

Performs all duties related to registering and scheduling for patients receiving physical rehabilitation services. Obtains insurance authorization for all treatments and procedures, assists with billing audits, maintains medical records, and assists clinicians with operations of clinic.

Responsibilities

• Willingness to work in multiple locations in addition to home base and adjust work schedule to meet department needs.
• Performs all registration functions such as pre-registration, registration, and upgrading of accounts to meet department and organizational requirements.
• Ability to perform patient appointment scheduling, insurance verification, and authorization as required.
• Administrative tasks as required.
• Ability to maintain an adequate stock of medical and office supplies.
• Arrives on time for scheduled shift and is immediately ready to work displaying a positive "can do" attitude.
• Professional demeanor and appearance with the ability to respond to specific task requests.
• Supports the supervisor in accomplishing the department's and organization's mission.

Competencies Skills

Essential:

• Clear Communication Skills Both Written and Verbal
• Able To Keep Confidential Information Regarding Patients, Team Members
• Able To Withstand Crisis Situations
• Has Skills To Provides Customer Service To Patients, Team Members And Visitors
• Knowledge And Experience With Electronic Health Records
• Experience With Excel, Power Point, Word, Visio, Etc.
• Experience/Knowledge of Scheduling Systems

Education

Essential:

• High school graduate or equivalent

Entry

USD $16.50/Hr.

Max

USD $25.58/Hr.