Patient Service Representative - Mercy Breast Center

MHM Support Services; St. Louis (MO); On-site; USD 32,000 - 44,000; Full time

Job summary

The Patient Service Representative at Mercy Hospital St. Louis onsite in Saint Louis, MO, provides a welcoming front-desk experience and supports smooth patient flow. You will manage registration workflows and communicate patient financial responsibility, assist with payment options, and document conversations accurately.

We seek compassionate professionals who value teamwork and patient-centered care. Mercy offers a comprehensive benefits package and opportunities to grow within a

Qualifications

• High school diploma or equivalent.
• No prior experience required.
• Strong communication and patient-service skills.

Responsibilities

• Manage front-desk operations and patient check-in.
• Explain payment options and collect payments as needed.

Skills

Compassion

Professionalism

Education

High school diploma or equivalent

Job description

Find your calling at Mercy! The Patient Service Representative is a primary point of contact for patients and visitors and supports a positive, seamless patient experience by managing front-desk operations and workflows. The PSR also supports the financial aspects of the patient encounter by communicating applicable patient financial responsibility, requesting and collecting payment, explaining available payment options and assistance resources, and accurately documenting financial conversations and outcomes.

Position Details:

Position Description: Patient Service Representative

Location: Onsite

Type: Full -Time

Schedule: Days (Monday - Friday 8:30am-4:00pm)

Mercy Hospital St. Louis 615 S New Ballas Rd Saint Louis, MO 63141

Qualifications:

Education: High school diploma or equivalent.

Experience: None

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.

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