Patient Service Representative - Internal Medicine Bedford - Full Time

SolutionHealth; Bedford (NH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

403(b) Retirement Savings Plan

Tuition Reimbursement

Job summary

SolutionHealth is hiring for a front desk representative to handle patient registration, appointment scheduling, and insurance verification. You will manage patient check-ins, verify demographics and coverage, and assist with charges and records in a fast-paced health-care setting.

Proficiency in MS Office and a High School diploma are required; prior healthcare exposure is preferred. The role is a full-time, on-site position with comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• Experience in a health care setting preferred.
• Proficient in MS Office applications.

Responsibilities

• Greet and register patients; notify staff of arrival.
• Verify address and insurance status.
• Schedule referrals, appointments, and testing.
• Assist in collecting fees and posting charges.
• Maintain providers' schedules and daily confirmations.
• Support accurate patient registration and process improvements.

Skills

Front desk operations

Customer service

Patient intake

Phone coordination

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Come work at the best place to give and receive care!

Job Description:

Position Summary

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan

And more!

Work Shift:

Monday-Friday 8:00am-5:00pm

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.