Patient Service Representative - Imaging Services

Cayuga Medical Center; Hayts Corner (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Cayuga Health is seeking a Patient Service Representative to support front-desk operations in a busy medical setting at 101 Dates Drive, Ithaca, NY. The role requires strong organizational skills and the ability to think on your feet in a professional medical environment.

You will greet patients, verify demographics, assist with consent forms, and handle payments for medical services. The position is onsite, onsite benefits, and offers opportunities for professional development.

Qualifications

• High school diploma or equivalent.
• Professional manner and appearance.
• Strong interpersonal and communication skills.
• Meticulous attention to detail.
• Ability to work independently.

Responsibilities

• Greet and check-in patients and verify/update demographics.
• Assist patients with completing consent forms.
• Receive and process cash and credit card payments for medical services.
• Initiate calls, pages, and triage phone calls.
• Assist in admissions, discharges, transfers and fulfill clerical duties.

Skills

Interpersonal communication

Professional demeanor

Attention to detail

Independent work

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

About Cayuga HealthCayuga Health offers patient-centered, comprehensive health services at Cayuga Medical Center in Ithaca; Schuyler Hospital in Montour Falls; and more than 40 medical offices in the Finger Lakes and Central New York. Cayuga Health employs more than 450 providers from 40+ specialties. Additional services include a neo-natal intensive care unit, a home health care agency, an addiction recovery organization, and a skilled nursing facility.Cayuga Health is a member of Centralus Health, a community-based integrated delivery system. Our mission is to deliver high-quality care, empower our teams to succeed, and improve the wellbeing of the communities we serve.Our commitment to quality personalized care begins with our exceptional team—over 6500 employees strong. At Cayuga Health, you will work in a collaborative environment that values excellence, integrity, compassion and stewardship. Together, we create an environment where empathy, honesty and a dedication to quality thrive, empowering us to make a positive impact on the lives we touch.We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting your career or taking the next step in healthcare, we invite you to join us in shaping the future of care in our communities.Learn more at www.cayugahealth.org .Summary: A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.Roles and Responsibilities:Patient intake, such as greeting and check-in patients/verifying/updating patient demographicsAssist patients with filling out consent formsReceive and process cash and credit card payments for medical services renderedInitiate calls, pages, and triage phone calls.Assists in admissions, discharges, transfers and fulfills other customer service or clerical dutiesRequired Skills and Experience:High school diploma or equivalentProfessional manner and appearanceStrong interpersonal and communication skillsMeticulous attention to detailAbility to work independentlyPreferred Skills and Experience:Proficient in Microsoft Office Suite (Word, Outlook)Knowledge of medical terms and practices preferredPhysical Requirements:80% standing 20% sittingLocation and Travel Requirements:Onsite - 101 Dates Drive Ithaca NY 14850Pay Range Disclosure:$18.50 to $23.00 per hour plus benefitsCayuga Health System and its affiliates are committed to treating all patients, providers, staff, and volunteers equitably and with dignity, ensuring the highest levels of safety, care, and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at [e-mail] .