Patient Service Representative II: Scheduling & Insurance

Cedars-Sinai; Los Angeles (CA); On-site; USD 45,000 - 55,000; Full time

Job summary

Cedars-Sinai in Los Angeles is seeking a Patient Service Representative II to provide clerical and administrative support in high-volume clinics, coordinating patient scheduling, insurer authorizations, and referrals. The role supports multiple providers and serves as a resource for office operations.

You will triage calls, verify insurance, schedule appointments, and ensure HIPAA-compliant handling of patient information while maintaining a welcoming, patient-centered environment in a leading

Qualifications

• 2+ years of experience with insurance companies and obtaining authorizations.
• Experience supporting licensed clinics and coordinating referrals.
• Strong organizational skills and attention to HIPAA guidelines.

Responsibilities

• Answering and triaging calls and directing to appropriate departments.
• Scheduling and authorization for appointments, surgeries, and ancillary services.
• Perform insurance verification functions.
• Process and track all incoming and outgoing referrals.
• Sort and deposit patient information in compliance with HIPAA rules.

Skills

Insurance verification

Scheduling

Call triage

HIPAA compliance

Education

High School Diploma/GED

Job description

Cedars-Sinai in Los Angeles is seeking a Patient Service Representative II to provide clerical and administrative support in high-volume clinics, coordinating patient scheduling, insurer authorizations, and referrals. The role supports multiple providers and serves as a resource for office operations.

You will triage calls, verify insurance, schedule appointments, and ensure HIPAA-compliant handling of patient information while maintaining a welcoming, patient-centered environment in a leading