Patient Service Representative for Hilton Head Heart

South Carolina Region; Hilton Head Island (SC); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player in healthcare is looking for a Patient Services Representative to join their dynamic team. This role is perfect for individuals seeking to gain valuable experience in a medical office environment. Responsibilities include scheduling appointments, managing patient interactions, and providing exceptional customer service. The ideal candidate will have strong administrative skills and a commitment to delivering outstanding care to patients. Join a diverse team that values inclusion and offers opportunities for professional growth in a supportive atmosphere.

Qualifications

• 2 years of experience in an administrative or scheduling role required.
• Must be skilled in MS Office Suite, especially Excel.

Responsibilities

• Schedule patient appointments and manage check-in/check-out processes.
• Provide top-notch customer service and a welcoming experience.

Skills

Customer Service

Scheduling

Administrative Skills

Communication Skills

Education

High School Diploma/GED

Medical Office Assistant Program

Tools

MS Office Suite

Medical Records Management System

Scheduling Software

Job description

Patient Service Representative for Hilton Head Heart

8 Hospital Center Blvd, Hilton Head Island, SC 29926, USA Req #1175

#JoinTeamAubergine #NovantHealth. Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families, and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Hilton Head Heart is seeking a Patient Services Representative with the potential for additional hours based on the needs of the practice. This is an ideal position for a student looking to gain experience in a medical office setting or for someone with a flexible schedule who is open to picking up shifts as needed!

Job Title: Patient Services Representative

Job Environment: Medical office position responsible for front-office processes in the cardiology practice

Location: Hilton Head, SC

Responsibilities:

1. Schedule patient appointments and manage check-in/check-out processes
2. Provide a welcoming experience and top-notch customer service
3. Collect co-pays and process charges
4. Perform charge entry and patient balance processing
5. Distribute information to patients regarding office policies, procedures, and information about the practice
6. Explain and enroll patients in the patient portal

Education:

Required: High school diploma/GED

Preferred: Completion of or currently enrolled in a medical office assistant program

Experience:

Must have 2 years of experience working in an administrative or scheduling capacity in an office setting

Must be skilled in MS Office Suite, including Excel

Exposure to a medical records management system and/or scheduling software preferred

Hilton Head Heart is an equal opportunity employer and conducts all human resource practices in compliance with federal, state, and local civil rights and employment legislation. Accordingly, Hilton Head Heart considers all applicants for employment equally, without regard to race, color, religion, sex, national origin, age, disability, veteran’s status, marital status, sexual orientation, gender identity or expression, and provides them with an opportunity to progress in the organization consistent with their skills and interests.