Patient Service Representative- Elliot 1-Day Surgery Center- Per Diem (Friday availability required)

71 Elliot One Day Surgery Center; Manchester (NH); Vor Ort; USD 22.000 - 34.000; Teilzeit

Benefits dieser Stelle

Health insurance

Dental and vision benefits

403b with matching

Tuition reimbursement

Pet insurance

Legal services

Vendor discounts

Zusammenfassung

The Elliot 1 Day Surgery Center in Manchester, NH is seeking a friendly front desk receptionist to handle check-in, registrations and phone inquiries. Join a state-of-the-art facility focused on high-quality patient experience.

You’ll greet patients, verify insurance information, schedule appointments and process payments while upholding regulatory standards. Previous healthcare front desk experience and proficiency with Microsoft Office are preferred.

Qualifikationen

• High school diploma or equivalent required.
• Previous experience in a health care office setting preferred.
• Working knowledge of Microsoft Office required.

Aufgaben

• Greets patients and visitors to the department, checks in arrivals.
• Provides excellent customer service and represents EHS positively.
• Answers phones and directs inquiries.
• Verifies insurance when appropriate.
• Obtains insurance information to meet authorization requirements.
• Schedules therapy evaluations and visits.
• Completes the registration process and assists with paperwork.
• Maintains scheduling and productivity standards.
• Handles patient complaints with timely resolution.

Kenntnisse

Front desk operations

Customer service

Phone etiquette

Microsoft Office

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

Come work at the best place to give and receive care! Job Description: Friday availability required

Who We Are:

The Elliot 1 Day Surgery Center is a state-of-the-art facility located at the Elliot Hospital in Manchester, New Hampshire. It's designed to provide minimally invasive surgical procedures with the highest level of quality care and patient satisfaction. The surgery center offers a wide range of services including laparoscopic surgery, endoscopy, urology, and gynecology. Patients can expect the latest technologies and top-level expertise from skilled surgeons and staff. The center also offers pre-surgical testing, post-operative care, and education to ensure a smooth transition back to normal activities.

About the Job:

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations including greeting and registering patients, answering phones, scheduling appointments, entering demographics and processing referrals. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned in accordance with regulatory and government standards, as well as policies and procedures of Elliot Health System

What You’ll Do:

Greets patients and visitors to the department, performs check-in and notifies appropriate personnel of arrival.

Provides excellent customer service and serves as a positive representative of EHS in all interactions.

Receives incoming telephone calls, directs inquiries as appropriate and takes messages.

Performs required insurance verification activity when appropriate.

Obtains insurance information through department processes to ensure that proper authorization requirements will be fulfilled.

Schedules appointments for therapy evaluations and visits based on established guidelines.

Completes the registration process, explains applicable policies to patients and assists patients with paperwork.

Maintains workload at the established productivity standard for assigned area.

Interacts with patients regarding complaints for effective and immediate response and resolution.

Refers to Office Manager, Team Leader, or Clinical Leader as appropriate

Collects payments and charges from the patient at time of service.

Maintains therapists’ schedules, optimizing effective scheduling of appointments.

Confirm appointments as directed.

Interact with and communicate professionally with co-workers, management and patients.

Other duties as assigned.

Who You Are:

High school diploma or equivalent required. Previous experience in a health care office setting preferred. Working knowledge of Microsoft Office required.

Why You’ll Love Us:

• Medical, Dental, Vision Benefits starting the 1st of the month following your start date.
• Accrued Earned Time 403b with matching (fully vested) and discretionary annual core contributions
• Tuition Reimbursement of up to $4,000/year for full time coded employees over 30 hours/week
• Miscellaneous Benefits – Pet Insurance, Legal Services, Vendor Discounts

Work Shift:

Per Diem, days Friday availability required

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law. SolutionHealth is an integrated health system uniquely focused on providing access to high-value primary and specialty care that meets the growing needs of the communities we serve. Together, Southern New Hampshire Health and Elliot Health System, the founding members of SolutionHealth, are committed to innovative models of care and collaboration that improve the health and well-being of more than half of million residents of our region. We start with committing to do the right thing, for each patient, always.