Patient Service Representative

Dentalcenter In; West Virginia; Hybrid; USD 32,000 - 42,000; Full time

Job summary

Dental Care Alliance in Parkersburg, WV is hiring a Patient Service Representative to handle front-desk tasks, answer calls, schedule appointments, verify insurance, and assist patients efficiently and kindly.

The role requires strong communication, multitasking, and a positive attitude; healthcare experience is a plus but not required, and teamwork is essential in a fast-paced setting.

Qualifications

• Previous customer service experience required (healthcare experience is a plus but not required)
• Experience in dental, medical, or other healthcare settings preferred
• Knowledge of insurance plans (HMO/PPO) is a plus

Skills

Customer service

Healthcare experience

Phone etiquette

Communication skills

Organizational skills

Multitasking

Job description

Job Title: Patient Service Representative

Job ID: 2026-36416

# of Openings: 1

Job Locations: US-WV-Parksburg

Type: Full-Time

Category: Field Office Staff

Location: US-WV-Parksburg

Job Post Information: Posted Date: 9/17/2026

External Company Name: Dental Care Alliance

External Company URL: www.dentalcarealliance.net

Postal Code: 26101

Address: 2010 Garfield Ave

• Previous customer service experience required (healthcare experience is a plus but not required)


• Experience in dental, medical, or other healthcare settings preferred


• Knowledge of insurance plans (HMO/PPO) is a plus


• Comfortable answering and managing phone calls in a professional manner


• Excellent communication and interpersonal skills


• Strong organizational and multitasking abilities


• Positive attitude and a passion for helping others


• Ability to work effectively in a fast-paced, team-oriented environment

Legal Disclaimer:

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.

The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.