Patient Service Representative

Dental Care Alliance; West Hartford (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading dental practice in Connecticut seeks a committed Patient Service Representative to provide exceptional customer service and support to patients. This role supports office operations by handling inquiries, scheduling appointments, and ensuring patient comfort. Join a dedicated team focused on delivering optimal oral health experiences.

Benefits

Health, dental, and vision insurance

Life insurance and disability benefits

401(k) plan

Flexible scheduling options

Qualifications

• Experience in a dental, medical, or healthcare office preferred.
• Exceptional customer service skills required.
• Knowledge of insurance plans (HMO/PPO) is a plus.

Responsibilities

• Greet and acknowledge patients upon arrival.
• Answer patient inquiries and handle scheduling.
• Maintain a clean and friendly waiting area.

Skills

Customer Service

Communication

Job description

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Overview

Overview

Premier Dental of Connecticut is looking for a Patient Service Representative in West Hartford, Connecticut, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What We Offer

• Pay: $18.00-$23.00 per hour
• Mon - Sat, hours fluctuate
• Flexible scheduling options
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology
  
  

How To Apply

If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.

Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!

$18-$23/hr

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients
  
  

Qualifications

Qualifications

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills
  
  

Legal Disclaimer

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.

The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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