Patient Service Representative

Dental One As; New York (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental services

Life insurance

Vision insurance

Long term disability

Flexible Spending Account

401K

EAP program

Job summary

Gentle Dental World in Queens, NY is seeking a Patient Service Representative to join our clinical team. You will provide a high level of patient care and satisfaction while supporting a team-based environment.

Responsibilities include answering phones, handling patient inquiries, scheduling appointments, and assisting with treatment plan financial arrangements. A friendly demeanor and willingness to learn are essential to contribute to our warm, patient-focused practice.

Qualifications

• Excellent customer service skills with a patient-centered approach.
• Willingness to learn and grow in the dental field.
• Strong communication and interpersonal abilities.

Responsibilities

• Answer phones and assist patients with inquiries.
• Schedule patient appointments and coordinate with clinical staff.
• Assist with completion of treatment plans and financial arrangements for patients.
• Support staff and Office Manager; adapt to requests and shifts in workload.

Skills

Customer service

Phone handling

Appointment scheduling

Communication

Job description

Gentle Dental World is looking for a Patient Service Representative in Queens, New York, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients’ lives through exceptional oral care.

Additional benefits

• Medical insurance
• Dental services
• Life insurance
• Vision insurance
• Long term disability
• Section 125 - Flexible Spending Account
• 401K
• EAP program
• DCA voluntary supplemental insurance products