Patient Service Representative

Forefront Dermatology; Seymour (IN); On-site; USD 10,000 - 60,000; Part time

Job summary

Forefront Dermatology is seeking a Part Time Patient Service Representative in Seymour, IN. This role involves managing patient check-ins, updating records, and providing excellent customer service in a dynamic clinic environment. Ideal candidates are friendly, organized, and possess a high school diploma with some medical office experience.

Benefits

Health, dental, and vision insurance

Health Savings Account with $500 matching contribution

Eligible for PTO and Holiday pay

401K with employer contribution

Employee discounts

Qualifications

• 1-2 years of recent medical office experience preferred.
• Proficient in basic computer functions.
• Ability to type a minimum of 40 wpm preferred.

Responsibilities

• Performs opening and closing clinic duties.
• Greets patients and verifies insurance.
• Schedules follow-up appointments as needed.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Ability to multi-task

Education

High school diploma or equivalent

Job description

Overview

Come join our team! We have an immediate need for a Part Time Patient Service Representative in our Seymour, IN clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!

Schedule:

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday 7:00 AM - 2:00 PM

Summary
The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.

Here are just a few things we offer:

• Access to health, dental, and vision insurance
• Health Savings Account $500 matching contribution
• Eligible for PTO and Holiday pay
• Company paid life insurance and long term disability (full-time only)
• Access to voluntary short term disability insurance (full-time only)
• Access to additional life insurance
• Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
• 401K with employer contribution
• Profit sharing
• Employee discounts
• And much more!

Responsibilities

Essential Functions

• Performs opening and closing clinic duties
• Greets patients, checks in for appointments and verifies insurance
• Scans documents into electronic health recordMaintains tidiness of waiting area and reception counter throughout the day
• Checks schedules for added, canceled and no-show appointments throughout the day
• Schedules follow up appointments as needed
• Responds to designated tasks in the electronic health record
• Orders clinic office supplies
• Sells and tracks cosmetic products
• Distributes mail
• Prepares for next day scheduled appointments

Qualifications

Education

High school diploma or equivalent is required

Knowledge, Skills & Abilities

• 1-2 years of recent medical office experience or in a similar capacity is preferred.
• Proficient in basic computer functions.
• Ability to learn new software quickly.
• Must possess excellent customer service, communication and organizational skills.
• Ability to operate standard office equipment.
• Ability to type a minimum of 40 wpm is preferred.
• Must possess attention to detail.
• Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
• Ability to respond positively to constructive feedback and direction from supervisors.
• Must demonstrate professional appearance and manner at all times.
• Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others.
• Ability to maintain confidentiality of information.

Forefront will never request personal information, such as your social security number or banking information, via text or email. In addition, Forefront does not use external messaging applications such as WireApp or Skype to communicate with candidates. If you receive communication or requests of this nature, delete them.