Patient Service Representative

The Judge Group; Seattle (WA); On-site; USD 28,000 - 32,000; Part time

Job summary

The Judge Group is seeking a patient services coordinator in Seattle, WA to support scheduling, check-in/out, and outreach efforts. You will assist patients with appointments, verify insurance, and ensure a compassionate, compliant experience.

You will handle outreach calls, maintain accurate records in the EHR, and collaborate with care teams to meet scheduling targets, while upholding HIPAA privacy standards in a fast-paced healthcare environment.

Qualifications

• Experience supporting patient scheduling and appointment management.
• Strong customer service and patient interaction skills.
• Knowledge of HIPAA regulations and privacy practices.
• Ability to maintain accurate records in EHR systems.

Responsibilities

• Check in and check out processes, including verifying insurance and collecting co-pays.
• Greet and assist patients in person and over the phone with a professional demeanor.
• Conduct patient outreach calls to schedule appointments, including preventive care visits and follow-ups.
• Schedule, confirm, and reschedule patient appointments while maintaining accurate records.
• Ensure compliance with HIPAA and healthcare privacy regulations.

Skills

Scheduling experience

Customer service

HIPAA compliance

EHR experience

Education

High School/GED

Job description

Duration: 3+ Months Temp with high possibilities of getting extended

Shift: Between 6:45 AM - 7:00 PM (flexibility for 8 hours in between)

Pay Rate: $20/hr on W2 to $23/hr on w2

Job Responsibilities:

• check in and check out processes, including verifying insurance, collecting co pays.
• Greet and assist patients in person and over the phone with a professional and compassionate demeanor
• Conduct patient outreach calls to schedule appointments, including preventive care visits and follow ups
• Schedule, confirm, and reschedule patient appointments while maintaining accurate records
• Ensure compliance with HIPAA and healthcare privacy regulations

Required Qualifications:

• High School/GED or equivalent
• Experience supporting patient scheduling and appointment management
• Strong customer service and patient interaction skills
• Ability to maintain accurate records in EHR systems
• Ability to meet outreach and scheduling targets