Patient Service Representative

Abrazo Health; Casa Grande (AZ); Presencial; USD 32.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement savings with match

Paid time off

Career development opportunities

Health savings accounts

Descripción de la vacante

Tenet Physician Resources in Casa Grande, AZ is seeking a non-exempt medical office front office professional. This role handles front desk processes in a physician practice, greets patients, verifies insurance, and schedules appointments.

You will manage patient communications, collect co-pays, post charges, explain the patient portal, and support the office with HIPAA-compliant procedures. A high school diploma and customer service experience in healthcare are preferred; E-Verify notice is

Formación

• Education: High school diploma or GED.
• Experience: One year customer service experience, preferably in a hospital or physician office setting.

Responsabilidades

• Greets patients entering the practice.
• Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments.
• Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system.
• Checks out patients and assists them with referral processing and scheduling.
• Collects co-pays and posts charges.
• Processes charge entry and patient balances.
• Distributes information to patients regarding office policies, procedures, and practice information.
• Explains the patient portal and assists with patient enrollment.
• Performs additional responsibilities as needed.

Conocimientos

Customer service

HIPAA compliance

Educación

High school diploma/GED

Descripción del empleo

Overview

Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Tenet Physician Resources, We Understand That Our Greatest Asset Is Our Dedicated Team Of Professionals. That’s Why We Offer More Than a Job – We Provide a Comprehensive Benefit Package That Prioritizes Your Health, Professional Development, And Work-life Balance.

The Available Plans And Programs Include

• Medical, dental, vision, and life insurance


• 401(k) retirement savings plan with employer match


• Generous paid time off


• Career development and continuing education opportunities


• Health savings accounts, healthcare & dependent flexible spending accounts


• Employee Assistance program, Employee discount program


• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status.

Job Summary

$500 sign on bonus!

Casa Grande, AZ

A non-exempt medical office position responsible for front office processes in physician practice.

Responsibilities

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan and the Corporate Compliance Program.


• Greets patients entering the practice.


• Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments.


• Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system.


• Checks out patients and assists them with referral processing and scheduling.


• Collects co-pays and posts charges.


• Processes charge entry and patient balances.


• Distributes information to patients regarding office policies, procedures, and practice information.


• Explains the patient portal and assists with patient enrollment.


• Performs additional responsibilities as needed.

Qualifications

Education: High school diploma/GED

Experience: One year customer service experience, preferably in a hospital or physician office setting.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.