Patient Service Representative (PSR)

Tenet Healthcare; Phoenix (AZ); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Paid time off

Career development

HSAs/FSAs

EAP

Pet insurance

Legal insurance

Long-term care insurance

Elder & childcare

Zusammenfassung

Tenet Physician Resources in Phoenix is seeking a front desk administrator for a non-exempt medical office position. You will greet patients, verify demographics, schedule appointments, collect co-pays, and assist with referrals and portal enrollment.

The role supports a high-volume physician practice within Abrazo Shared Services and Tenet Healthcare, emphasizing patient-centered care and compliant operations.

Qualifikationen

• One year of customer service experience, preferably in a hospital or physician office setting.
• Strong communication and interpersonal skills to greet patients and coordinate front desk activities.
• Ability to verify demographics, insurance, and collect payments accurately.

Aufgaben

• Greet patients entering the practice and assist with check-in/check-out.
• Manage phone calls, appointment scheduling, and referrals.
• Verify patient demographics and insurance information in the electronic system.
• Collect co-pays and post charges; process charge entry and patient balances.
• Explain and enroll patients in the patient portal; distribute office policy information.
• Perform additional administrative duties as needed.

Kenntnisse

Customer service

Ausbildung

High school diploma/GED

Jobbeschreibung

Overview

Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

$500 sign on bonus!
Abrazo Shared Services - Regional Call Center

A non-exempt medical office position responsible for front office processes in physician practice

Responsibilities

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan and the Corporate Compliance Program.
• Greets patients entering the practice.
• Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments.
• Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system.
• Checks out patients and assists them with referral processing and scheduling.
• Collects co-pays and posts charges.
• Processes charge entry and patient balances.
• Distributes information to patients regarding office policies, procedures, and practice information.
• Explains the patient portal and assists with patient enrollment.
• Performs additional responsibilities as needed.

Qualifications

Education: High school diploma/GED

Experience: One year customer service experience, preferably in a hospital or physician office setting.

Sign on bonus is for new hires only!

#LI-KK1

Organization Description

As one of the valleys top healthcare systems, Abrazo Medical Groups mission is to provide quality, compassionate care in the communities we serve. Abrazo Medical Group, in partnership with Abrazo Health, is a high-quality multispecialty healthcare provider comprised of approximately 20 primary care and specialty outpatient clinic locations, 5 acute care hospitals and 4 neighborhood emergency centers. With over 120 employed physicians and practitioners, our services are close to home or work.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

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