Patient Service Representative

University Health; San Antonio (TX); On-site; USD 33,000 - 42,000; Full time

Job summary

University Health in San Antonio, TX seeks a Patient Service Representative to communicate calmly and professionally with patients and families, resolving questions in writing or verbally. You will collect outstanding patient balances and establish payment plans, helping to keep accounts current while delivering compassionate service.

The role requires a high school diploma and a combined 3 years’ experience in hospital or physician billing, with knowledge of Texas Medicaid, Medicare and

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years of hospital or physician billing, collections and/or auditing experience.
• Knowledge of Texas Medicaid, Medicare, and commercial insurance programs.
• Strong interpersonal and communication skills.

Responsibilities

• Communicate with patients and families to resolve questions both verbally and in writing.
• Collect outstanding patient balances and establish payment plans.

Skills

Interpersonal communication

Verbal communication

Written communication

Education

High school diploma or equivalent

Job description

POSITION SUMMARY/RESPONSIBILITIES

The Patient Service Representative is responsible to communicate calmly, effectively and professionally with patients and their families both verbally and in writing to resolve their questions. The Patient Service Representative will collect outstanding patient balances and establish payment plans

EDUCATION/EXPERIENCE

High School graduate or equivalent is required. A combined minimum of (3) years' experience in hospital or physician billing, collections and/or auditing is preferred. Must have knowledge of Texas Medicaid, Medicare, Commercial insurance programs. Must possess strong interpersonal and communications skills