Patient Service Representative

Dental Care Alliance; San Antonio (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading dental care provider in San Antonio is seeking a dedicated Patient Service Representative. This full-time role involves providing excellent customer service, managing patient inquiries, and assisting with scheduling to ensure efficient office operations. If you are passionate about healthcare and enjoy working in a collaborative environment, this is your opportunity to make a difference in patients' lives.

Benefits

Health, dental, and vision insurance

Life insurance and disability benefits

401(k) plan

Team-oriented work environment

Qualifications

• Experience working in a dental or medical office preferred.
• Exceptional customer service skills required.

Responsibilities

• Acknowledge and greet patients upon arrival.
• Schedule and confirm appointments.
• Post charges and payments to patient accounts.

Skills

Customer Service

Communication

Education

High School Diploma or equivalent

Job description

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Overview

Overview

South Texas Orthodontics is looking for a Patient Service Representative in San Antonio, Texas, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What We Offer

• Full time: Monday- Thursday 7:45am-5:00pm and every other Friday 8am-3pm
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology
  
  

How To Apply

If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.

Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients
  
  

Qualifications

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills
  
  

Legal Disclaimer

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.

The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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