Patient Service Representative

Vaco by Highspring

Rockledge (FL)

On-site

USD 24,796 - 26,174

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision benefits

401(k) retirement plan

Job summary

A healthcare staffing agency in Rockledge, FL is hiring a temporary Patient Services Representative I. This role involves providing timely and accurate patient support, managing appointments, and ensuring customer satisfaction. The ideal candidate has a high school diploma and a year of customer service experience. Compensation ranges from $18.00 to $19.00 per hour with no weekend or holiday shifts required.

Qualifications

1 year of customer service experience.
Experience in a healthcare setting is preferred.

Responsibilities

Provide friendly and accurate patient support.
Schedule patient appointments and manage documentation.
Verify patient's insurance eligibility.

Skills

Customer service skills

Communication skills

Data entry

Education

High School Diploma or equivalent

Tools

Epic Systems

Job description

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This range is provided by Vaco by Highspring. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $19.00/hr

Direct message the job poster from Vaco by Highspring

Vaco is hiring! We are seeking a temporary FT Patient Services Representative I for a valued partner of ours in Rockledge, FL. The Patient Service Representative I provides friendly, rapid, and accurate patient support, including completion of patient registration documentation, appointment scheduling and assistance with a variety of departmental projects and clerical duties.

Weekly Schedule: M-F 8am to 5pm. No weekends or holidays.
Pay Rate: $18-$19/hr
Location: Rockledge Florida 32955
3 month contract

Job Duties:
- Responds to customer's needs in a timely and professional manner.
- Answers telephones properly, courteously, and tactfully; directing calls and returning messages to the appropriate party; takes complete and accurate messages.
- Facilitates patient appointments and referrals in a timely, efficient, and friendly manner.
- Obtains demographic and insurance information from patient and inputs data accurately into the patient management system.
- Obtains required signatures on consents and distribute patient information and compliance literature.
- Verifies patient's insurance eligibility utilizing assigned tools, updates information in patient's account as needed.
- Prepares financial estimate of anticipated prices for the services to be rendered prior to the performance of services and communicates the information to the patient.
- Collects all current and past-due patient responsibility balances prior to services being rendered.
- Performs daily reconciliation, balancing, and cash out procedures and enters payment into practice management system.
- Prepares the next day's work for all scheduled patients.

Minimum Qualifications:
- High School Diploma or equivalent.
- One (1) year of customer service experience.

Preferred Qualifications:
- Experience working in a healthcare setting
- Experience with Epic Systems

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.