Patient Service Representative

Talentify; Newington (NH); On-site; USD 36,000 - 42,000; Full time

Job summary

York Hospital is seeking a Patient Service Representative to handle phone calls, greet patients, check them in, perform pre-registration, collect insurance information, and schedule appointments.

The successful candidate will have at least one year of medical office experience, be self-directed and team oriented, deliver excellent customer service in person and over the phone, possess solid computer skills, multitask in a fast-paced environment, and show strong attention to detail.

Qualifications

• 1+ years of medical office experience
• Self-directed and able to work as a team
• Excellent customer service skills both on the phone and in person
• Computer skills
• Able to multitask in a fast-paced environment
• Great attention to detail
• Flexible

Responsibilities

• Answering the phone and directing calls
• Greeting patients when they arrive
• Checking patients in and handling pre-registration
• Collecting insurance information
• Scheduling patient appointments
• Other office duties as needed

Skills

Medical office experience

Customer service

Computer skills

Multitasking

Attention to detail

Teamwork

Self-directed

Flexibility

Job description

At York Hospital, we're more than a hospital. We are a team of providers, clinicians and staff members offering expertise within a hospital setting, our community sites, and physician practices located throughout Southern Maine and the NH seacoast. Our caregivers' commitment is to make a positive difference in the lives of one another, our patients and our community by instilling our vision of Loving Kindness for all.

York Hospital, we are a Community. For Life.

The Patient Service Representative will be responsible for: answering the phone, greeting patients when they arrive, checking patients in, pre-registration, collecting insurance information, scheduling patient appointments and other office duties as needed.

Qualified candidates must have 1 or more years of medical office experience, be self-directed and able to work as a team, have excellent customer service skills both on the phone and in person, computer skills, be able to multitask in a fast-paced environment all while having great attention to detail, and be flexible.

YORK HOSPITAL IS AN EQUAL OPPORTUNITY EMPLOYER.