Patient Service Representative

Direct Staffing Inc; Nashville (TN); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Access to online training courses

Group-rate insurance options

Job summary

A staffing agency is seeking experienced Patient Service Representatives in Nashville, TN. In this role, you will directly interact with customers, manage healthcare authorizations, and ensure accurate data entry in a fast-paced environment. Ideal candidates will have experience in customer service, strong communication skills, and the ability to work effectively under pressure. The position offers a competitive pay rate of $14 per hour and access to various perks including online training courses and insurance options.

Qualifications

• Experience in customer service or healthcare settings.
• Strong communication skills for patient interaction.
• Ability to handle multi-tasking in a fast-paced environment.

Responsibilities

• Interact with various customers daily.
• Process healthcare authorizations and appointments.
• Ensure accurate data entry in the medical management system.

Job description

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

Job Description

Kelly Services is currently seeking experienced Patient Service Representatives for one of our top clients in Nashville, TN.

Pay Rate: $14.00 per hour

MAJOR JOB DUTIES AND RESPONSIBILITIES: Directly interacts with a variety of customers daily. Processes healthcare authorizations that are approved. Place outbound calls and receive calls to schedule customer’ appointments. Ensures accurate data entry and completion of authorization data from referral/authorization forms, medical documentation, and existing data contained in the medical management system and customer information. Contacts providers to obtain missing medical documentation to assure compliance with timelines. Provides back-up by phone to facilitate patient transfers as requested. Works in a detailed, multi-tasked and fast-paced production environment

Qualifications

Education & Experience

Additional Information

Why Kelly?

As a Kelly Services candidate you will have access to numerous perks, including:

Exposure to a variety of career opportunities as a result of our expansive network of client companies

Career guides, information and tools to help you successfully position yourself throughout every stage of your career

Access to more than 3,000 online training courses through our Kelly Learning Center

Group-rate insurance options available immediately upon hire*