Patient Service Representative

Prime Healthcare Illinois Medical Group; Kankakee (IL); On-site; USD 24,000 - 33,000; Part time

Job summary

Prime Healthcare Illinois Medical Group is seeking a part-time front desk/guest services associate for the Urology department in Kankakee, IL. The role includes greeting patients, providing information, and coordinating with other departments to schedule appointments.

The position requires a high school diploma, at least one year in customer service, and preferred health care setting experience with basic office equipment. BLS certification is a plus.

Qualifications

• High School diploma or equivalent required.
• Minimum of one year experience in customer service.
• Six (6) months experience in a health care setting and office equipment preferred.
• Current BLS certificate, preferred.

Responsibilities

• Greet customers and provide information to visitors.
• Communicate with other departments to coordinate care and scheduling.
• Assist with appointment scheduling and calendar management.
• Maintain professionalism and accuracy in patient interactions.

Skills

Customer service

Communication

Office etiquette

Education

High School diploma or equivalent

BLS certificate

Tools

Office equipment

Job description

Overview

• Department: Urology
• Schedule: Part-time; Tuesday's and Thursday's
• Facility: Prime Healthcare Medical Group
• Location: 455 W Court St, Kankakee IL

Responsibilities

Responsible for greeting customers, providing information, and communicating with other departments. Responsible for appointment scheduling.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. High School diploma or equivalent required.

2. Minimum of one year experience in customer service.

3. Six (6) months experience in a health care setting and office equipment preferred.

4. Current BLS certificate, preferred.

Pay Transparency

Prime Healthcare Illinois Medical Group offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $17.20 to $24.26. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Part Time > 59

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf