Patient Service Representative

Lenox Hill Radiology; Hewlett (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Lenox Hill Radiology is seeking a dedicated Patient Service Representative for their Hewlett location. The successful candidate will provide excellent customer service, assist patients with registration and insurance verification, and coordinate with clinical staff. Comprehensive benefits are included, along with opportunities for advancement in a supportive environment.

Benefits

Comprehensive Medical, Dental and Vision coverages

401(k) Employer Match

Free services at any of our imaging centers

Qualifications

• Experience providing exceptional customer service.
• Intermediate to advanced computer skills.
• Medical terminology knowledge preferred.

Responsibilities

• Greet and register patients in a friendly manner.
• Verify insurance and patient information.
• Schedule, reschedule or cancel patient appointments.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Job description

Join to apply for the Patient Service Representative role at Lenox Hill Radiology

3 days ago Be among the first 25 applicants

Join to apply for the Patient Service Representative role at Lenox Hill Radiology

Job Description

This position floats to Long Island locations as needed.

Job Description

This position floats to Long Island locations as needed.

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join usas a Patient Service Representativeyou will be joining a dedicated team of professionals who deliver quality, value, and access in the 21

st

century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co-pays and fees
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
• Coordinate with the back-office staff for timely and effective care of patients
• Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
• Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
• Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
  
  

You Are

• Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
• Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
• Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service
  
  

To Ensure Success In This Role, You Must Have

• High School Diploma or GED
• Intermediate to advanced computer skills
• Strong multitasking and communication skills
• Experience providing exceptional customer service
• Medical terminology knowledge and recent medical/radiology office experience is preferred.
  
  

We Offer

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.
  
  

Pay Range

USD $17.00 - USD $22.00 /per hour Shift:

Mornings Shift Variations

Monday - Friday, 8:30am - 5:00pm

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Lenox Hill Radiology by 2x

Get notified about new Patient Service Representative jobs in Hewlett, NY.

New York, NY $64,526.72-$67,500.00 1 week ago

New York, NY $64,526.72-$67,500.00 1 month ago

Patient Service Representative - Call Center, Hicksville, Long Island, New York, Part Time, Days, HYBRID, Offsite

Patient Services Representative - Cardiology, Greenlawn, Long Island, Full Time, Days, Offsite

Patient Service Representative - Call Center- Hicksville, Long Island, New York, HYBRID, Full Time, Days, Offsite

New York, NY $60,280.00-$80,000.00 2 weeks ago

Patient Service Representative - Call Center- Hicksville, Long Island, New York, HYBRID, Full Time, Days, Offsite

Medical Front Office / Patient Care Coordinator Part Time

Front Desk Coordinator/Medical Receptionist at Chelsea Fertility NYC New York, NY

Jamaica, NY $40,000.00-$46,000.00 2 weeks ago

Patient Service Representative - Call Center - Hicksville, Long Island, New York, HYBRID, Full Time, DAYS, Offsite

Patient Service Representative - Call Center- Hicksville, Long Island, New York, HYBRID, Full Time, Days, Offsite

Patient Service Representative - Call Center- Hicksville, Long Island, New York, HYBRID, Full Time, Days, Offsite

Medical Assistant/Patient Service Representative-Beth Israel Medical Group

Patient Services Representative - Front Desk - Sheepshead Bay, NY

New York, NY $52,417.00-$52,417.00 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.