Patient Service Representative

Asante; Grants Pass (OR); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Competitive Pay

Health & Wellness

Retirement Savings

Paid Time Off

Professional Development

Additional Benefits

Job summary

Asante in Grants Pass, Oregon is seeking a Patient Service Representative to perform front-desk and administrative duties. The role includes greeting patients, scheduling and registering for care, obtaining preauthorization, and serving as a liaison between patients and medical staff.

You will also handle cashier, receptionist tasks, data entry, and monitor supplies. The position requires a high school diploma or equivalent, with experience in clerical/administrative, healthcare, or customer

Qualifications

• High school diploma, GED, or equivalent.
• Previous clerical, administrative, healthcare, or customer service experience, or equivalent education, is required.

Responsibilities

• Greet and direct patients and visitors.
• Schedule, register, and obtain preauthorization for treatment from insurance, Medicare, or other agencies for patients.
• Serve as liaison between patient and medical support staff.
• Function as cashier, receptionist, and referral clerk, as well as maintaining records and completing data entry.
• Monitoring office services and supplies.

Skills

Good communication

Customer service

Education

High school diploma or equivalent

Experience in clerical/administrative/healthcare/customer service

Job description

Description

Additional Position Details:FTE: 1.000000 |Full Time|Primarily Mon - Fri / 8AM - 5PM

Starting Wage:$17.51-$24.08 per hour, depending on experience

Position Summary

Under general supervision, thePatient Service Representativeperforms a variety of support functions for a department and/or program. Duties may include all or part of the following: Greeting, instructing, and directing patients and visitors. Scheduling, registering, and obtaining preauthorization for treatment from insurance, Medicare, or other agencies for patients. Serving as liaison between patient and medical support staff. Functioning as cashier, receptionist, and referral clerk, as well as maintaining records and completing data entry. Monitoring office services and supplies.

Qualifications

• High school diploma, GED, or equivalent experience demonstrating the ability to effectively communicate as needed for the position.
• Previous clerical, administrative, healthcare, or customer service experience, or equivalent education, is required.

Total Rewards

We offer a comprehensive Total Rewards package designed to support your well-being and professional growth, including:

• Competitive Pay: Hourly and salaried positions earn market-based compensation.
• Health & Wellness: Medical, dental, and vision coverage for part-time and above employees and their eligible dependents beginning within 30 days of hire.
• Retirement Savings: Employer-sponsored retirement plan with company contribution and match.
• Paid Time Off: Generous ETO for part-time and above employees.
• Professional Development: Continue to enhance your education through our tuition reimbursement and tuition repayment program
• Additional Benefits: Life insurance, disability coverage, and employee assistance programs.

At Asante, we are guided by our values:

Excellence - Respect - Honesty - Service - Teamwork

Asante is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and to enrolling and advancing qualified individuals of all backgrounds, including women, minorities, individuals with disabilities, and protected veterans.