Patient Service Representative

The Chronicle Of Higher Education, Inc.; Clayton (MO); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

University benefits

Job summary

University of Missouri is hiring for a Clinical Technician II in the College of Optometry. The role supports the clinic by greeting patients, handling check-ins, and guiding patient flow. You will manage paperwork, supervise student activities, and assist with billing and post-visit processes.

Applicants must have a high school diploma or equivalent and 1+ year of relevant experience. Proficiency with Microsoft Office and familiarity with medical terminology are preferred; insurance knowledge is

Qualifications

• High school diploma or equivalent and at least 1 year of experience from which comparable knowledge, skills and abilities can be acquired is necessary.
• Certifications as required by regulatory agencies is necessary

Responsibilities

• Greet and assist all patients initially as they enter the clinic
• Check in patients, copy IDs and insurance cards, provide patient lists for the doctors and assign students
• Direct patient flow through the rest of the clinic
• Checkout all clinic patients out and close out the exam procedures
• Ensure all information is accurate for posting (e.g. check that the chart is completely filled in)
• Post super bills for all patients handled
• Reconcile all monies with the super bills
• Review super bills for accuracy
• Help guide students and patients to dispensary and prepare them to be seen

Skills

Customer service

Medical terminology

Insurance knowledge

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Hiring Department

College of Optometry

Job Description

• Greet and assist all patients initially as they enter theclinic
• Check in patients, copy IDs and insurance cards, providepatient lists for the doctors and assign students
• Direct patient flow through the rest of the clinic
• Checkout all clinic patients out and close out the examprocedures
• Ensure all information is accurate for posting (Ex. Check thatthe chart is completely filled in)
• Post super bills for all patients handled
• Reconcile all monies with the super bills
• Review super bills for accuracy
• Help guide students and patients to dispensary and prepare themto be seen

Applicants must be authorized to work in the United States. TheUniversity will not sponsor applicants for this position foremployment visas.

Shift

40 hours/week, Monday thru Friday

Minimum Qualifications

High school diploma or equivalent and at least 1 year of experiencefrom which comparable knowledge, skills and abilities can beacquired is necessary. Certifications as required by regulatoryagencies is necessary

Preferred Qualifications

3-5 years patient/customer service experience, college education ispreferred

Knowledge of Microsoft Office, especially Microsoft Word, Outlook,and Excel

Experience in a health/patient care environment

Experience working with insurances and insurance companies

Familiarity with medical terminology, particularly Optometry andOphthalmology

Anticipated Hiring Range

Salary Range: $17 - $19 per hour

Grade: GGS-006

University Title: Clinical Technician II

Internal applicants can determine their University title byaccessing the Talent Profile tile in myHR.

Application Materials

• Application materials include a cover letter and resume.Finalists will be asked to provide references at a later date.
• Applicants must combine all application materials into one PDFor Microsoft Word document and upload as a resume attachment to theUMSL Careers: https://www.umsl.edu/services/hrs/careers/index.html
• Limit document name to 50 characters. Maximum size limit is11MB. Do not include special characters (e.g., /, &, %, etc.).For questions about the application process, please [e-mail]. If you are experiencing technical problems,please email [e-mail].

Benefit Eligibility

This position is eligible for University benefits. As part of yourtotal compensation, the University offers a comprehensive benefitspackage, including medical, dental and vision plans, retirement,paid time off, short- and long-term disability, paid parentalleave, paid caregiver leave, and educational fee discounts for allfour UM System campuses. For additional information on Universitybenefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal OpportunityEmployer .

To request ADA accommodations, please email the Office of HumanResources at [e-mail].