Patient Service Representative

TidalHealth; Berlin (MD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health & Dental

403(b) Matching

Tuition Assistance

PTO & Childcare

Disability & Leave

Life Insurance

Job summary

TidalHealth in Berlin, MD seeks a Patient Service Representative to provide clerical support in a physician office, greet patients, register and manage financial information under supervision.

The role emphasizes experience in healthcare settings and proficiency withMicrosoft Office and practice management systems, with a Monday–Friday day shift and a focus on accurate patient intake.

Qualifications

• Three (3) years of clerical/administrative experience is preferred.
• Experience in a healthcare setting and medical terminology preferred.
• Experience working with Microsoft Office programs, practice management systems and spreadsheets preferred.

Responsibilities

• The Patient Service Representative provides clerical support for the TidalHealth physician office, coordinates communications, registers and greets patients, and maintains financial information under the direct supervision of the office supervisor.

Skills

Clerical experience

Microsoft Office

Medical terminology

Practice management systems

Spreadsheets

Tools

Practice management systems

MS Office

Job description

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Location

• Location Berlin, MD
• Facility TidalHealth Primary & Specialty Care
• Department TMP IM Berlin
• Schedule - Shift - Hours Full Time - Monday - Friday - 8-5

Join a triple 'A' rated team where clinical excellence meets a coastal lifestyle. At TidalHealth, you’ll be part of an award-winning network spanning Maryland and Delaware, recognized by the Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your expertise lies in specialized clinical fields like neurosurgery, academic mentorship through our graduate medical programs, or the critical professional and support roles that keep our network thriving, we provide the tools and tuition assistance you need to excel.

The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and maintain financial information) under the direct supervision of the office supervisor.

• Three (3) years of clerical/administrative experience is preferred.
• Experience in a healthcare setting and medical terminology preferred.
• Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred.
• Monday - Friday, Day Shift

We provide a robust benefits suite for our eligible team members (36+ hours for 12-hour shifts; 37.5+ hours for standard shifts):

• Health:Medical (including HSA), Dental, Vision, & Prescription
• Wealth:Matching 403(b), Healthcare FSAs, & Dependent Care FSAs
• Growth:$5,000 Tuition Assistance & Certification support
• Balance:Generous PTO and Holidays, Onsite Child Care, Pet Insurance
• Income Protection & Leave:Employer-Paid Short-Term Disability, Paid Leave Program, & Long-Term Disability (LTD for FT)
• Life & Security:Employer-paid Life andadditionalvoluntary benefits such as Accident, Critical Care,additionalLife, and more

Join our Talent Network to learn more about all current and future jobopportunities.

TidalHealth offers the best inpatient-centered care across the Delmarva Peninsula, from wellness checkups and classes tohigh-techsurgeries, trauma, cancer and heart care. Wherever you are on your health journey, we’rehere to care foryou.