Medical Office Assistant

TidalHealth; Millville (DE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

403(b) matching

Job summary

TidalHealth is seeking a Medical Office Assistant for the Ocean View, DE location. You will prepare for patient visits by organizing data and communicating with the care team, updating health records and coordinating with the provider.

Responsibilities include rooming patients, recording vital signs, collecting specimens, and documenting reason for visit, medications, and medical history. You will support the provider with exams and referrals while keeping the clinic stocked and compliant.

Qualifications

• Experience in physician office settings is preferred.
• EHR documentation experience is preferred.
• CNA or Medical Assistant certification is preferred.

Responsibilities

• Room patients and take vital signs (height, weight, temp, BP, SpO2, HR).
• Collect specimens and perform point-of-care testing as needed.
• Document visit reasons, medications, and medical history.
• Assist provider with exams and procedures as needed.
• Ensure exam rooms are stocked and ready for use.
• Answer phones and route patient needs; provide patient teaching with guidance.

Skills

Patient care

Vital signs

EHR documentation

Education

Highschool diploma or equivalent

CNA/Medical Assistant certification preferred

Tools

Electronic health record systems

Job description

Medical Office Assistant

• Location Ocean View, DE
• Facility TidalHealth Primary & Specialty Care
• Department PC Ocean View
• Schedule - Shift - Hours Full Time - Monday - Friday - 0800-1630

Join a triple 'A' rated team where clinical excellence meets a coastal lifestyle. At TidalHealth, you’ll be part of an award-winning network spanning Maryland and Delaware, recognized by the Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your expertise lies in specialized clinical fields like neurosurgery, academic mentorship through our graduate medical programs, or the critical professional and support roles that keep our network thriving, we provide the tools and tuition assistance you need to excel.

Position Summary

The Medical Office Assistant prepares for patient visits by retrieving and organizing patient data, and communicating needs -with provider and care team. Updates patient records to reflect their most up-to-date health metrics and appointments.

• Provides direct patient care including but not limited to:
  • Rooming patients
  • Recording of vital signs to include: height, weight, temperature, blood pressure (manual or automatic), oxygen saturation, and heart rate.
  • Collect specimens and responsible for other point of care testing as required by office location and patient need.
  • Recording and documenting a patient’s reason for visit, medications, and medical history.
  • Assists provider with exams and procedures as needed.
• Assures exam rooms are stocked and supplied appropriately.
• Answers telephones and responds according to patient need.
• Provides patient teaching with provider guidance.
• Follows through with patient referrals, completes authorizations, and determines eligibility as needed.
• Demonstrates organizational mission and values with all patient interactions.
• Keeps up to date with Quality and Safety measures
• Participates in team based care

Position Requirements

• Highschool graduate or equivalent
• Physician office experience preferred
• Electronic health record documentation experience preferred
• CNA of Medical Assistant certification preferred

Benefits

We provide a robust benefits suite for our eligible team members (36+ hours for 12-hour shifts; 37.5+ hours for standard shifts):

• Health:Medical (including HSA), Dental, Vision, & Prescription
• Wealth:Matching 403(b), Healthcare FSAs, & Dependent Care FSAs
• Growth:$5,000 Tuition Assistance & Certification support
• Balance:Generous PTO and Holidays, Onsite Child Care, Pet Insurance
• Income Protection & Leave:Employer-Paid Short-Term Disability, Paid Leave Program, & Long-Term Disability (LTD for FT)
• Life & Security:Employer-paid Life andadditionalvoluntary benefits such as Accident, Critical Care,additionalLife, and more

TidalHealth offers the best inpatient-centered care across the Delmarva Peninsula, from wellness checkups and classes tohigh-techsurgeries, trauma, cancer and heart care. Wherever you are on your health journey, we’rehere to care foryou.