Patient Service Representative

IOWA RADIOLOGY; Ankeny (IA); On-site; USD 30,000 - 40,000; Full time

Job summary

IOWA RADIOLOGY is looking for a compassionate Patient Service Representative to enhance our healthcare team. This role involves scheduling radiology exams, answering calls, and ensuring exceptional patient interactions. Join a workplace that values diversity and provides comprehensive benefits including health insurance, PTO, and a 401k plan.

Benefits

Health, Dental, and Vision insurance

Life Insurance

Disability Insurance

Paid Time Off

401k Retirement Plan

Qualifications

• Previous reception experience required.
• Previous medical experience preferred.
• Fluent in English.

Responsibilities

• Answer multi-line phone system and deliver calls accurately.
• Schedule exams for multiple clinics.
• Process patient registrations and payments.

Skills

Communication

Public Relations

Typing

Attention to Detail

Education

High school diploma

Tools

RIS

Epic

MDM

Shoretel

Job description

Join to apply for the Patient Service Representative role at IOWA RADIOLOGY

1 day ago Be among the first 25 applicants

Join to apply for the Patient Service Representative role at IOWA RADIOLOGY

Get AI-powered advice on this job and more exclusive features.

Overview

We are seeking a skilled and dedicated Patient Service Representative to join our healthcare team. Iowa Radiology is a patient-centered practice that promotes a more compassionate approach to medicine. We provide our employees the ability to bring their authentic selves to work every day, providing compassionate care for our patients in a collaborative, supportive work environment.

Overview

We are seeking a skilled and dedicated Patient Service Representative to join our healthcare team. Iowa Radiology is a patient-centered practice that promotes a more compassionate approach to medicine. We provide our employees the ability to bring their authentic selves to work every day, providing compassionate care for our patients in a collaborative, supportive work environment.

We want YOU to join the Iowa Rad family!

We truly care about our employees, their health and well-being, and their career goals and aspirations. The ideal Accounts Patient Service Representative will play a crucial role in helping us continue to be the premier provider of radiologic services in Iowa by providing high-quality imaging services, ensuring patient safety, and delivering accurate diagnostic information.

Responsibilities of the Patient Service Representative:

Administrative

• Answer a multi-line phone system and deliver calls and messages timely and accurately.
• Schedule exams for all modalities for multiple Iowa Diagnostic and Procedure Center (IDIPC) Clinics.
• Knowledge of procedures and exam preparation and can schedule radiology procedures and exams in the RIS System proficiently.
• Initiate good public relations and communicate effectively with patients, visitors, office personnel, and referring physicians’ offices.
• Process patient registrations and payments.
• Become proficient in RIS, Epic, MDM, Well and Patient Pal computer programs as well as Shoretel multi-line phone system.
  
  
  

Other Functions

• Attend staff meetings
• Report problems related to staffing, morale, work methods, and procedures to Clinic Supervisor.
• Inform Clinic Supervisor of supply needs.
• Functions other than those described above due to extenuating circumstances.
  
  
  

Qualifications of the Patient Service Representative:

Education

• High school graduate.
  
  
  

Knowledge, Skills, And Abilities

• Previous reception experience required.
• Previous medical experience preferred.
• Must have a fundamental knowledge of typing and filing techniques.
• Must be able to read, write, and speak fluent English.
• Excellent verbal and written communication skills, with the ability to convey complex information to non-technical stakeholders.
  
  
  

Physical, Mental, and Visual Effort

• Continuous speaking, hearing, and visual effort.
• Must have the ability to communicate effectively and work independently.
• Continuous mental and visual concentration requiring attention-to-detail and accuracy.
• Working conditions are typical to a normal office or individual home office environment.
• Must possess manual dexterity to operate computer and other office equipment.
• Ability to perform repetitive tasks associated with technology use (phone, computer, applications, and software).
• Must be able to bend, stoop, kneel, or crouch as part of job functions.
• Ability to lift and carry up to twenty-five (25) pounds when necessary.
  
  
  

Benefits include but are not limited to:

• Health, Dental, and Vision insurance
• Life Insurance
• Short-term and Long-term Disability Insurance
• Paid Time Off and Paid Holidays
• 401k Retirement Plan
• Referral Program
  
  
  

Iowa Radiology, Professional Medical Management (PMM), and Iowa Diagnostic Imaging and Procedure Center (IDIPC), are equal opportunity employers. We are committed to fostering a diverse, inclusive, and respectful workplace. All qualified candidates are given equal employment opportunity without regard to race, color, national origin, sex, gender identify, sexual orientation, age, disability, religion, or any other characteristic protected by federal, state, or local law.

We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations are available to individuals with disabilities from the application process and throughout employment with any of our companies.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

Referrals increase your chances of interviewing at IOWA RADIOLOGY by 2x

Get notified about new Patient Service Representative jobs in Ankeny, IA.

Patient Experience Representative - Internal Medicine (Full-Time)

Patient Experience Representative-Medical Imaging

West Des Moines, IA $18.00-$20.00 1 week ago

Experience Specialist/Receptionist: Ankeny Pediatrics

Coachlight Clinic - Director of First Impression - Front Desk Reception

Patient Experience Representative - Specialty Float (Full-Time)

Don't see a role that fits your profile here is a general app

Experience Specialist/Receptionist: Southglen Urgent Care

Experience Specialist/Receptionist: Urbandale Urgent Care

Experience Specialist/Receptionist: Huxley Family Medicine

Experience Specialist-Neurology- PB-Meth Plaza

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.