Patient Service Rep - OBGYN

Endeavor Health; Oak Park (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Career Growth

Medical Benefits

Tuition Reimbursement

Free Parking

Wellness Program

Savings Plan

HSA Options

Retirement Match

PTO & Holidays

Community Involvement

Job summary

Endeavor Health is hiring a Patient Service Rep for Oak Park, IL. The role is full-time (36 hours) with hours Mon–Fri 8:00–4:00 and some Saturday rotations.

The position involves performing pre-registrations, registrations, charge capture, and cash collection across inpatient, outpatient, ER, and same-day surgery settings, with occasional travel to Elmhurst and other locations. Bilingual skills are valued.

Qualifications

• High School or GED required.
• Associates Degree in Business Administration/Management preferred.
• 2 years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting.
• Manual dexterity to operate various office machines.
• Knowledge of health insurances, medical terminology and anatomy.
• Strong data entry and keyboarding skills.
• Knowledge of Microsoft Office Suite.
• Bilingual skills.
• A valid driver’s license if the incumbent is selected to perform related duties at an off site location.

Responsibilities

• Provide pre-registrations, registrations, order management, charge capture and cash collection for in-ppatients, out-patients, ER and same-day surgery.
• Screen for third-party eligibility and enter medical necessity coding to ensure payment.
• Interact with patients and families to explain revenue cycle expectations and payment options.

Skills

Bilingual skills

Data entry

Keyboarding

Microsoft Office

Customer service

Education

High School or GED

Associates Degree in Business Administration/Management

Tools

None

Job description

Hourly Pay Range: $18.76 - $27.20 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

Position: Patient Service Rep Location: 932 Lake Street, Oak Park Full Time: 36 hours Hours: Monday thru Friday 8-4, Sat rotation at Elmhurst Required Travel: Yes Elmhurst This role includes some travel to other locations and requires flexible hours to meet operational needs

What you will do:

• Under general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes.


• Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured.


• Interacts in a customer-focused manner to ensure the needs of patients and their families are met and that they understand the hospital's revenue cycle expectations, including resolution of personal liabilities through various payment options.

What you will need:

• High School or GED Required


• Associates Degree Business Administration/Management Preferred


• 2 Years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting


• Manual dexterity to operate various office machines


• Knowledge of health insurances, medical terminology and anatomy


• Strong data entry and keyboarding skills


• Knowledge of Microsoft Office Suite


• Bilingual skills


• A valid driver’s license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

Benefits (For full time or part time positions):

• Career Pathways to Promote Professional Growth and Development


• Various Medical, Dental, Pet and Vision options


• Tuition Reimbursement


• Free Parking


• Wellness Program


• Savings Plan


• Health Savings Account Options


• Retirement Options with Company Match


• Paid Time Off and Holiday Pay


• Community Involvement Opportunities

EOE:

Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

At Endeavor Health, we believe every role plays an important part in advancing our mission to help everyone in our communities be their best. Whether you’re just beginning your career journey or are a seasoned professional, you’ll find opportunities here to learn, grow, and thrive. Your Career is our Endeavor.