Patient Service Rep - OBGYN

Edward Elmhurst Health; Naperville, Northern (IL, KY); Hybrid; USD 52,666,000 - 76,363,000; Full time

Benefits offered by this job

Career Pathways to Promote Growth

Tuition Reimbursement

Free Parking

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holidays

Job summary

Edward-Elmhurst Health in Naperville, IL is seeking a Patient Service Representative for the OBGYN location. You will handle in-patient and out-patient pre-registrations, registrations, order management, and cash collection, with strong attention to accuracy and patient service.

The ideal candidate has a High School diploma or GED, an Associates degree preferred, and at least 2 years in healthcare registration or patient accounts. Bilingual skills and familiarity with Microsoft Office are a plus.

Qualifications

• High School or GED required.
• Associates Degree in Business Administration/Management preferred.
• 2 years of registration, scheduling, patient accounts, cash collections or customer service in healthcare.

Responsibilities

• Pre-register and register in-patients, out-patients, ER and same-day surgery patients.
• Manage orders, charge capture and cash collection.
• Collect and verify demographic, insurance and clinical data.
• Screen third-party eligibility and enter medical necessity coding.
• Explain revenue cycle processes to patients and offer payment options.

Skills

Customer service

Data entry

Microsoft Office

Bilingual

Driver's license

Healthcare terminology

Anatomy

Education

High School diploma or GED

Associates degree in Business Administration/Management

Tools

Microsoft Office Suite

Job description

## Patient Service Rep - OBGYNApply: EDH MOB 2 Naperville 120 Spalding Drive: Full time: Posted Today: R46229**Hourly Pay Range:**$18.38 - $26.65 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.**Position Highlights:*** Position: Patient Service Rep* Location: 120 Spalding, Naperville* Full Time 36 hours* Hours: Monday - Thursday 7:00am - 5:00pm \\*One evening per week until 7:00pm\\*. Friday 7:00am - 4:00pm. Rotating Saturdays 8:30am - 1:30pm* Required Travel: Yes* This role includes some travel to other locations and requires flexible hours to meet operational needs**What you will do:*** Under general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems.* Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured.* Interacts in a customer-focused manner to ensure the needs of patients and their families are met and that they understand the hospital's revenue cycle expectations, including resolution of personal liabilities through various payment options.**What you will need:*** High School or GED Required* Associates Degree Business Administration/Management Preferred* 2 Years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting* Manual dexterity to operate various office machines* Knowledge of health insurances, medical terminology and anatomy* Strong data entry and keyboarding skills* Knowledge of Microsoft Office Suite* Bilingual skills* A valid driver’s license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.**Benefits (For full time or part time positions):*** Career Pathways to Promote Professional Growth and Development* Various Medical, Dental, Pet and Vision options* Tuition Reimbursement* Free Parking* Wellness Program Savings Plan* Health Savings Account Options* Retirement Options with Company Match* Paid Time Off and Holiday Pay* Community Involvement Opportunities