Patient Service Rep

Kaleida Health; City of Olean (NY); On-site; USD 22,041 - 27,552; Full time

Job summary

Olean General Hospital in Olean, NY is seeking a clinical support associate to schedule appointments, greet patients, prepare charts, and assist with clerical tasks in a busy orthopedic setting.

You will handle calls, coordinate with departments, and support billing and records workflows while delivering friendly, efficient service to patients and families.

Qualifications

• High School diploma or equivalent.
• 2–3 years of medical office experience preferred.
• Strong computer skills with Excel, Word and Outlook.

Responsibilities

• Schedule appointments, answer phones, greet patients, prepare charts, copy records, and collect payments.
• Communicate effectively with various specialty departments and insurance companies.

Skills

Attention to detail

Strong communication

Education

High School diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Job Description

To schedule appointments, answer phones, greet patients, prepare charts, copy records, collect payments in a physician office setting. Communicates effectively with various specialty departments and insurance companies.

Education And Credentials

High School diploma or equivalent.

Experience

Two (2) to three (3) years of medical experience preferred. Demonstrated experience working in a medical office preferred. Must possess strong computer skills with operating knowledge of Microsoft Excel, Word and Outlook required. Detail oriented with excellent oral, written and organizational skills. Must be motivated and possess ability to work both independently and collaboratively. Must have strong ability to organize responsibilities and handle high volume.

Location

Olean General Hospital
Location of Job : US:NY:Olean

Work Type

Full-Time

Shift

1

Job Details

Department : OGH Orthopedics
Standard Hours Bi-Weekly : 75.00
Weekend/Holiday Requirement: No
On Call Required : No

Work Arrangement

Onsite

Union Code

N35 - Non Union OGH

Grade

OLH1

Pay Frequency

Bi-Weekly

Salary Range

$16.00 - $20.63

• Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.

Olean General Hospital’s mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Olean General Hospital envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Olean General Hospital is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!