PATIENT SERVICE MANAGER - RESPIRATORY CARE

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 80,000 - 100,000; Full time

Job summary

The Patient Service Manager – Respiratory Care at St. Bernards Medical Center provides operational and clinical leadership for Respiratory Care Services.

This role plans, directs, coordinates, and evaluates daily operations to ensure safe, high-quality, patient-centered respiratory care. Responsibilities include staffing, scheduling, budgeting, quality improvement, regulatory compliance, and collaboration with physicians, nursing leadership, and interdisciplinary teams to support excellent

Qualifications

• Required: Bachelor's degree in healthcare administration, business administration, or a related health/business field.
• Preferred: Master's degree in Healthcare Administration (MHA), BusinessAdministration (MBA), or a related field.

Responsibilities

• Plan, direct, coordinate, and evaluate daily operations of the Respiratory Care department to ensure safe, high-quality patient care.
• Oversee staffing, scheduling, budgeting, and quality improvement initiatives within the department.
• Ensure regulatory compliance with Joint Commission, CMS Conditions of Participation, OSHA, and licensure requirements.
• Collaborate with physicians, nursing leadership, and interdisciplinary teams to support exceptional patient outcomes.
• Promote a culture of safety, accountability, and service excellence while aligning with organizational policies.

Skills

Staff scheduling

Budget oversight

Performance management

Leadership

Education

Bachelor's degree in healthcare administration, business administration, or a related health/business field

Master's degree in Healthcare Administration (MHA), MBA, or related field

Job description

JOB REQUIREMENTS

• Education

  • Required: Bachelor's degree in healthcare administration, business administration, or a related health/business field. Equivalent combination of education and progressive clinical or operations leadership experience may be considered in lieu of a degree. Preferred: Master's degree in Healthcare Administration (MHA), BusinessAdministration (MBA), or a related field.

• Experience

  • Required: 3–5 years of progressive supervisory or management experience in a hospital or ambulatory clinical services department, including budget oversight, staff scheduling, and performance management. Preferred: Experience managing a respiratory care, pulmonary, or critical care service line. Experience preparing a department forJoint Commission or CMS survey.

• Physical

  • This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.

  • Normal hospital environment. Normal/corrected eyesight. Hearing within normal range. Frequent sitting and walking. May lift up to 30lbs, carry up to 30 lbs, push/pull up to 75 lbs.

JOB SUMMARY

• The Patient Service Manager – Respiratory Care provides operational and clinical leadership for Respiratory Care Services at St.
  Bernards Medical Center. This position is responsible for planning, directing, coordinating, and evaluating the daily operations of the
  department to ensure the delivery of safe, high-quality, patient-centered respiratory care services.
  The Patient Service Manager oversees departmental staffing, scheduling, budgeting, quality improvement initiatives, regulatory
  compliance, employee performance, and operational efficiency while partnering with physicians, nursing leadership, and
  interdisciplinary teams to support exceptional patient outcomes. The incumbent promotes a culture of safety, accountability,
  continuous improvement, employee engagement, and service excellence while ensuring compliance with Joint Commission, CMS
  Conditions of Participation, OSHA regulations, state licensure requirements, infection prevention standards, and organizational
  policies.
  This position exercises independent judgment in operational decision-making, resource allocation, personnel management, and
  departmental planning while supporting the strategic objectives of St. Bernards Healthcare.