Patient Service Coordinator I

CLS Health PLLC; Webster (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental Insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

CLS Health PLLC is seeking a Patient Service Coordinator I in Houston, TX to streamline patient flow and deliver high-quality patient experiences. The role involves scheduling, pre-registration, insurance verification, and documentation while maintaining HIPAA compliance in a physician-led multispecialty setting.

Ideal candidates will have a high school diploma, healthcare administration interest, and experience with EMR systems (ECW preferred).

Qualifications

• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Spanish-speaking required.
• Experience in Sleep or Pulmonary preferred.
• Proven experience in a healthcare environment.
• Strong communication skills and professionalism.
• Proficiency with electronic medical records (ECW preferred).

Responsibilities

• Maintain confidentiality and provide high-level customer service.
• Schedule appointments and assist with patient flow in the clinic.
• Pre-register patients and verify accounts and insurance.
• Answer calls, document interactions, and communicate with healthcare providers.
• Assist with check in and check out duties.
• Assist with follow-up care, appointment scheduling, and provide visit summaries.
• Maintain a clean and safe environment and manage medical records.
• Support medical personnel with clerical tasks and participate in quality improvement initiatives.
• Perform other related duties as assigned.

Skills

Customer service

Scheduling

Communication

Multitasking

Spanish speaking

Education

High school diploma or equivalent

Healthcare administration education (plus)

Tools

ECW EMR

Job description

Description

About CLS Health

CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!

We are Looking for

The Patient Service Coordinator I is responsible for coordinating clerical and medical activities within a clinical setting, ensuring efficient patient flow and a high-quality patient experience. This role provides technical, supportive, and developmentally appropriate patient care while upholding CLS Core Values and maintaining strict compliance with HIPAA confidentiality standards. The Patient Service Coordinator I also assists medical personnel with various administrative and clinical support tasks to enhance patient care services.

Duties/Responsibilities:

• Maintain confidentiality and provide high-level customer service.
• Schedule appointments and assist with patient flow in the clinic.
• Pre-register patients and verify accounts and insurance.
• Answer calls, document interactions, and communicate with healthcare providers.
• Assist with check in and check out duties.
• Assist with follow-up care, appointment scheduling, and provide visit summaries.
• Maintain a clean and safe environment and manage medical records.
• Support medical personnel with clerical tasks and participate in quality improvement initiatives.
• Perform other related duties as assigned.

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Requirements

• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Spanish Speaking Required
• Experience in Sleep or Pulmonary required
• Proven experience in a healthcare environment.
• Strong communication skills and ability to maintain professionalism.
• Proficiency in using electronic medical records (EMR) systems- ECW is preferred.
• Ability to work independently and under pressure.
• Strong organizational and multitasking skills.