Patient Service Coordinator

Trillion Health & Hormone; Lincoln (NE); Sur place; USD 28 000 - 33 000; Plein temps

Résumé du poste

Trillion Health & Hormone in Lincoln, NE is seeking a friendly Patient Services Coordinator to be the welcoming face of our clinic. This in-person role requires energy, confidence, and strong organization to support patients and the clinical team.

You will greet patients, schedule appointments, manage provider calendars, answer phones, verify basic information, and help maintain a smooth patient flow. Previous customer service or fast-paced service experience is preferred; medical office

Qualifications

• Experience in customer service or fast-paced service environment preferred.
• Medical office experience is a plus but not required.
• Strong communication and organizational skills.

Responsabilités

• Greet patients warmly and professionally to create a welcoming first impression.
• Coordinate appointments and manage provider schedules to maintain smooth patient flow.
• Answer phones, respond to patient inquiries, and follow up on needs.
• Register patients, verify basic information, and process payments.

Connaissances

Customer service

Communication

Organization

Multitasking

Phone etiquette

Description du poste

Description

Patient Services Coordinator

Be the First Smile. Set the Tone. Make a Difference.

Location: Lincoln, NE
Schedule: Full-Time | Monday–Friday
Pay: $20–$24 per hour
Work Setting: In-Person

Are You the Person Who Lights Up a Room?

At Trillion Health & Hormone, we believe an exceptional patient experience begins the moment someone walks through our doors. We're looking for an energetic, confident, and highly organized Patient Services Coordinator who loves working with people and takes pride in making every interaction a positive one.

You're more than the person at the front desk. You're the welcoming face of our clinic, the connection between our patients and clinical team, and the person who helps keep everything moving smoothly.

If you're naturally friendly, thrive in a busy environment, and enjoy being the person who brings order to the chaos, we want to meet you!

What You'll Do

• Create an amazing first impression! Greet patients with warmth, enthusiasm, and professionalism, making them feel welcome and valued.
• Keep things running smoothly. Coordinate appointments, manage provider schedules, and help maintain efficient patient flow.
• Be a communication superstar. Answer phones, respond to patient questions, manage messages, and follow up on patient needs.
• Stay on top of the details. Register patients, verify insurance information, update patient records, and process payments.
• Be the ultimate team player. Work closely with providers and clinical staff to deliver a seamless patient experience.
• Own your space. Maintain an organized, professional, and welcoming front office environment.
• Make every interaction count. Help patients feel comfortable, informed, and confident in the care they're receiving.

What Makes You a Great Fit

• You bring positive energy to work and genuinely enjoy interacting with people.
• You're confident, personable, and comfortable taking initiative.
• You're organized, detail-oriented, and can juggle multiple priorities without losing your cool.
• You communicate clearly and professionally, both in person and in writing.
• You're dependable, self-motivated, and take pride in doing things well.
• You're comfortable using technology and learning new systems.
• You enjoy being part of a team where everyone pitches in to get the job done.

Previous customer service or fast-paced service industry experience is preferred. Medical office experience is a plus, but not required. We're equally interested in candidates who bring the right attitude, strong communication skills, and a passion for serving others.

Why Trillion Health & Hormone?

We're a growing women's healthcare practice with a mission to empower women to thrive through optimized, innovative, and proactive care.

We believe patients deserve to be heard, supported, and treated with genuine care. Our team is made up of people who are passionate about what they do, support one another, and take pride in making a difference.

If you're looking for a place where your personality, initiative, and contributions matter, we'd love to hear from you.

Ready to Make a Great First Impression?

Bring your energy. Bring your confidence. Bring your best self.