Care Coordinator In-Home Care

McLeod Home Care; Charleston (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Opportunities for advancement

Paid sick time

Paid time off

Paid training

Job summary

McLeod Home Care is seeking a Care Coordinator to support patients through their home care journey. The role involves coordinating appointments, managing records, and facilitating communication among clients, caregivers, and staff to ensure seamless care delivery.

The ideal candidate will have strong organizational abilities, familiarity with medical terminology, and excellent communication skills to liaise with healthcare providers and families.

Qualifications

• Previous experience in a medical setting is preferred.
• Familiarity with medical terminology is highly desirable.
• Strong organizational skills with the ability to manage multiple tasks.
• Excellent communication skills to interact with patients and healthcare professionals.
• Proficiency in office software for documentation and scheduling.
• Medical administrative support background is a plus but not required.

Responsibilities

• Serve as the primary point of contact for clients, addressing inquiries and guidance on care processes.
• Build relationships with caregiver team.
• Schedule and coordinate caregiver schedules.
• Schedule and coordinate patient appointments with healthcare providers for timely access.
• Maintain accurate patient records, including histories and treatment plans, with confidentiality.
• Collaborate with medical and dental offices to streamline patient care and referrals.
• Assist with administrative tasks like insurance verification, billing inquiries, and follow-up communications.
• Educate clients about treatment options and available resources to understand care plans.
• Ensure compliance with regulations and standards in a medical or dental office setting.

Skills

Medical terminology

Organizational skills

Communication skills

Office software

Medical administrative support

Care coordination

Job description

Description

Job Summary

The Care Coordinator plays a vital role in ensuring that patients receive comprehensive and coordinated care throughout their home care journey. This position involves working closely with clients, care professionals, and administrative staff to facilitate appointments, manage client records, and ensure effective communication among all parties. The ideal candidate possess strong organizational skills and a solid understanding of medical terminology, making them an essential part of the home care team.

Requirements

Responsibilities

• Serve as the primary point of contact for clients, addressing inquiries and providing guidance on care processes.


• Build relationships with caregiver team.


• Schedule and coordinate caregiver schedules


• Schedule and coordinate patient appointments with various healthcare providers, ensuring timely access to services.


• Maintain accurate patient records, including medical histories and treatment plans, while adhering to confidentiality protocols.


• Collaborate with medical and dental offices to streamline patient care and facilitate referrals as needed.


• Assist in managing administrative tasks such as insurance verification, billing inquiries, and follow-up communications.


• Educate clients about their treatment options and available resources to enhance their understanding of care plans.


• Ensure compliance with all relevant regulations and standards in a medical or dental office setting.

Qualifications

• Previous experience in a medical is preferred.


• Familiarity with medical terminology is highly desirable.


• Strong organizational skills with the ability to manage multiple tasks effectively.


• Excellent communication skills, both verbal and written, to interact professionally with patients and healthcare professionals.


• Proficiency in office software applications for documentation and scheduling purposes.


• A background in medical administrative support is a plus but not required.

This role is essential for enhancing patient experiences and ensuring that care delivery is seamless and efficient. If you are passionate about providing exceptional support in a healthcare environment, we encourage you to apply for the Care Coordinator position.

Experience:

• Caregiving: 5 years (Required)


• Team Managment

Work Location:

In person

Benefits:

• Health insurance


• Life insurance


• Opportunities for advancement


• Paid sick time


• Paid time off


• Paid training

Work Location: In person