Patient Service Coordinator

Opti Staffing; Anchorage (AK); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental and vision

Paid time off

Supportive team environment

Long term growth opportunities

Job summary

Opti Staffing seeks a Patient Services Coordinator for a well regarded counseling practice in Anchorage, AK. You will manage daily front desk operations, scheduling, and patient flow to ensure a warm, efficient welcome for every client.

The role requires EMR experience; NSYNC software is highly preferred with top pay for such experience. You will handle calls, emails, referrals, and documentation, while supporting providers and maintaining confidentiality.

Qualifications

• EMR experience is required.
• NSYNC software experience is strongly preferred; top end of pay.
• Five to six years of strong medical office experience and a proven track record of excellence for the $25/hour tier.

Responsibilities

• Manage daily front desk operations including check ins, check outs, appointment scheduling and patient flow.
• Use the practice EMR system for chart updates referrals messages and documentation.
• Handle phone calls emails and patient questions with a warm proactive approach.
• Support providers with scheduling needs and administrative coordination.
• Maintain accurate records and confidentiality at all times.
• Assist with insurance verification and basic billing support as needed.
• Keep the front desk organized clean and running smoothly.
• Contribute to a positive team focused culture.

Skills

Strong communication

Tech-savvy

In-office presence

Tools

EMR system

NSYNC software

Job description

Patient Services Coordinator

Location: Anchorage, AK Pay: $20 - $25 Benefits.

Company Info:

We are partnering with a well regarded counseling practice that values professionalism compassion and strong administrative support at the front desk. This team is growing and they rely heavily on their Patient Services Coordinators to create a smooth welcoming and efficient experience for every client walking through the door. They want strong communicators who bring energy accuracy and calm to a very people driven environment.

What you'll do:

• Manage daily front desk operations including check ins check outs appointment scheduling and patient flow
• Use the practice EMR system for chart updates referrals messages and documentation
• Handle phone calls emails and patient questions with a warm proactive approach
• Support providers with scheduling needs and administrative coordination
• Maintain accurate records and confidentiality at all times
• Assist with insurance verification and basic billing support as needed
• Keep the front desk organized clean and running smoothly
• Contribute to a positive team focused culture

Requirements:

• EMR experience is required
• NSYNC software experience is strongly preferred and candidates with this experience will be considered for the top end of the pay range
• To be considered for 25 you must have NSYNC experience plus a minimum of five to six years of strong medical office experience and a proven track record of excellence
• Background check must be completed before presentation to the client
• Candidate selected will also complete the State of Alaska background process including fingerprinting
• Tech savvy with the ability to learn software quickly
• Strong communication skills and a bubbly personable demeanor
• Must work in office every day with no remote option
• Team player with a high sense of urgency and the ability to hit the ground running
• Reliable attendance and strong time management

Benefits:

• Medical dental and vision
• Paid time off
• Supportive team environment
• Long term stability with opportunities for internal growth