Clinic Coordinator 1

Emperion; United States; On-site; USD 23,000 - 32,000; Part time

Job summary

Emperion in Anchorage, AK is seeking a part-time service associate to handle customer requests from intake to completion of end products. The role involves organizing medical records, data entry, and supporting exam procedures while maintaining confidentiality.

The position requires strong English communication, MS Office proficiency, and the ability to work evenings and weekends with 10–15 hours per week. Scheduling is posted one month in advance.

Qualifications

• This position requires a high school diploma or equivalent.
• Excellent written and verbal communication in English.
• Proficiency with MS Office; Excel experience is a plus.

Responsibilities

• Greet claimants and manage paperwork and records.
• Enter data and process information into systems.
• Support exam rooms and coordinate with providers.
• Maintain confidentiality and HIPAA compliance.

Skills

MS Office Suite

Excellent communication skills

Organizational skills

Bi Lingual (EN/SP) a plus

Attention to detail

Education

HS Diploma or equivalent

Tools

MS Office Suite

Excel

Job description

This position is Part time only and located in Anchorage AK 20 per hour 10 15 hours a week on average Will include evenings and weekends Schedule posted over a month in advance

Key Responsibilities

• Delivers quality customer service from initial request for service until completion of end product
• Run day to day operations to include organization of medical records andor paperwork needed processed for the day
• Greet claimants and maintain and process paperwork completion
• Chaperone exams clean exam rooms document exam info into Unity make sure providers have whatever they need throughout the day
• Adheres to client protocols and jurisdictional regulations including appropriate documentation of same
• Contacts appropriate agencies for the purpose of verifying information
• Handles incoming and outgoing calls effectively and efficiently meeting client standardsprotocols
• Sufficient understanding and knowledge of process and product to monitor and address customer concerns appropriately
• Operates company software and equipment
• Enters data by inputting alphabetic and numeric information into system via keyboard
• Demonstrates strong organizational skills with the ability to multi task without compromising extreme attention to detail
• Communicates using correct English spelling grammar and punctuation
• Ability to understand and follow oral and written instructions while adhering to prescribed departmental routines
• Proficiency with imagingscanning documents
• Maintains confidentiality and discretion as a general rule
• Works effectively as a team contributor on all assignments
• Interacts professionally with other employees as well as clients
• Has a clear and concise understanding and adheres to guidelines as they relate to HIPAA Conflict of Interest and Ethics

Key Competencies

• Skills
• Abilities
• HS Diploma or equivalent
• Proficiency with MS Office Suite
• Bi Lingual A plus
• Excellent communication skills verbal and written
• Ability to organize and prioritize work effectively
• Ability to accept and apply constructive feedback

Background & Experience

• HS Diploma or equivalent
• Proficiency with MS Office Suite and Excel

Physical Requirements

• Ability to remain in a stationary position for long periods of time
• Ability to speak and hear
• Manual dexterity sufficient to operate a computer keyboard and calculator
• The employee may be required to walk
• The ability to see details at close range within a few feet of the observer