Patient Serv Coord - NonClin

Maine Tech Hub; Bangor (ME); Sur place; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Health plans (PPO or HSA) with teleheа

Paid time off

Healthcare services through HSA plan

Wellness rewards program

Mental health support (EAP)

Résumé du poste

Amedisys Holding, LLC in Bangor, Maine, is seeking a Patient Services Coordinator to manage scheduling for patient visits, coordinate clinicians, and support office operations. The role involves scheduling Oasis visits, coordinating across field teams, and ensuring timely communication with patients and care providers.

The position offers a robust benefits package and opportunities for growth within a leading home health and hospice company.

Qualifications

• High School diploma or GED required.
• 1 year scheduling experience in healthcare preferred.
• 1 year administrative experience in healthcare preferred.

Responsabilités

• Schedules patient assessment visits including Oasis visits.
• Assigns and schedules clinicians to maximize efficiency and match care needs.
• Coordinates with field clinicians to ensure visits are completed as ordered.
• Handles calls from patients and staff regarding scheduling.
• Escalates issues to clinical manager as needed.
• Monitors hospitalized patients and ensures necessary follow-ups.
• Communicates with patients, clinicians, referral sources, and other staff.
• Generates reports and acts on workflow.
• Assists with patient transfers between care centers and hospice services.
• Maintains supplies and liaises with field for patient supply needs.

Connaissances

Scheduling

Administrative experience

Communication

Formation

High School diploma or GED

Description du poste

at Amedisys Holding, LLC in Bangor, Maine, United States

Job Description

Overview

Make a difference every day as an Amedisyspatient services coordinator
Join Amedisys-one of the largest and most trusted home health and hospice companies in the U.S.-where flexibility, purpose and growth come together to help patients heal where they feel most comfortable, at home.

Attractive pay
$20.00 - $25.00

What's in it for you

• Choice of PPO or HSA medical plans with free telehealth.
• Paid time off.
• Up to $1,000 in free healthcare services with Amedisys HSA plan.
• Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more.*
• Mental health support with up to five free counseling sessions through the Employee Assistance program.
• 401(k) with a company match.
• Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.
• Fleet vehicle program (restrictions apply) and mileage reimbursement.
• And more.
• *Benefit eligibility can vary by position and shift status.
• *Participation requires enrollment in an Amedisys medical plan.

Responsibilities

• Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.
• Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.
• Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
• Manages calls from patients and field staff related to scheduling issues.
• Refers clinical and performance related issues to the clinical manager.
• Monitors hospitalized patients, communicating and ensuring the team follows up as necessary.
• Supports clinical manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, business development team and other office personnel.
• Runs all applicable reports and responds to work flow taking appropriate actions.
• Assists with internal or external transfer of patients between care centers and/or hospice services.
• May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs.
• Performs other duties as assigned.

Qualifications

• High School diploma or GED equivalent.

Preferred

• One year of scheduling experience in a healthcare environment.
• One year of administrative experience in a health care environment.

Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

Amedisys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.