Patient Scheduling Specialist — Front Desk & Care Coordination

US Oncology Inc.; Manchester (CT); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health plan

Dental plan

Vision plan

401(k) retirement plan

PTO and holidays

Job summary

RCCA in Manchester, CT is seeking a Scheduling Coordinator to ensure a smooth patient experience by managing appointments and tests. You will handle high-volume calls, direct them to the right staff, and coordinate front office tasks to support efficient clinic operations.

The role requires a high school diploma, 3+ years of office experience in a medical setting, and strong communication skills. Salary is hourly with a comprehensive benefits package and PTO.

Qualifications

• High school diploma or equivalent required.
• Minimum three years office experience, preferably in a medical office.
• Knowledge of medical terminology and coding required.
• Excellent written and verbal communication skills; proficiency in Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Answers all incoming calls, assess callers and direct to appropriate personnel.
• Schedules new and returning patients in the EMR/system per physician guidelines.
• Obtains and enters authorizations and referrals in charts/EMR.
• Collects co-pays, deductibles and other payments at visit.
• Maintains scheduling templates for physician meetings and satellite schedules.
• May schedule outpatient appointments, testing, surgeries and pre-certifications as needed.

Skills

Communication skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

RCCA in Manchester, CT is seeking a Scheduling Coordinator to ensure a smooth patient experience by managing appointments and tests. You will handle high-volume calls, direct them to the right staff, and coordinate front office tasks to support efficient clinic operations.

The role requires a high school diploma, 3+ years of office experience in a medical setting, and strong communication skills. Salary is hourly with a comprehensive benefits package and PTO.