Patient Scheduling Specialist

Billings Clinic; Bozeman, Northern (MT, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Billings Clinic in Bozeman, MT is seeking an Appointment Representative to handle scheduling for appointments and diagnostic procedures within the Billings Clinic system, delivering courteous service. This full-time role emphasizes strong customer service, attention to detail, and ability to follow scheduling protocols across departments; starting wage DOE.

Join a community-owned health system recognized for nursing excellence and a collaborative, caring culture that supports learning and growth

Qualifications

• High School diploma or GED required.
• Prior customer service experience preferred; healthcare setting is a plus.
• Excellent communication and attention to scheduling detail.

Responsibilities

• Answer calls promptly to schedule appointments.
• Enter orders and pre-register patients as needed.
• Communicate financial expectations and collect demographic info.
• Maintain accuracy using scheduling protocols.
• Participate in daily department huddles and complete clerical tasks.

Skills

Customer service

Scheduling

Communication

Attention to detail

Education

High School Diploma or GED

Tools

Order communication system

Job description

Billings Clinic in Bozeman, MT is seeking an Appointment Representative to handle scheduling for appointments and diagnostic procedures within the Billings Clinic system, delivering courteous service. This full-time role emphasizes strong customer service, attention to detail, and ability to follow scheduling protocols across departments; starting wage DOE.

Join a community-owned health system recognized for nursing excellence and a collaborative, caring culture that supports learning and growth