Patient Scheduling Representative

One GI®; New Albany (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Excellent paid time off

401(k) with employer match

Education reimbursement opportunities

Internal growth opportunities

Health and supplemental benefits with

Refer a friend bonus

Job summary

Gastroenterology Health Partners in the United States is seeking a full-time Patient Scheduling Representative to join our clinic. If you have experience in a medical office, understand medical terminology, and enjoy helping people navigate their care, you may be a perfect fit.

Daily duties include updating referral, demographic, and insurance information; scheduling office and procedure visits; providing patients with the appropriate forms and instructions; and monitoring wait lists for

Qualifications

• Must have experience in a medical office and understand medical terminology.
• One year of formal training as medical assistant/secretary preferred.
• Strong customer service and scheduling skills are a plus.

Responsibilities

• Update referral, demographic, and insurance information in the practice management system.
• Schedule office and procedure visits according to physician parameters and preferences.
• Provide patients with necessary forms, literature, and instructions.
• Monitor wait lists and follow-up appointments after clinic visits.

Skills

Medical terminology

Patient interaction

Education

High School Diploma or equivalent

Medical terminology coursework

1 year experience as medical assistant/medical secretary

Job description

Are you ready to take the next step in your career—somewhere you can grow your skills, feel supported, and be part of a team that truly values you?

At Gastroenterology Health Partners, we’re building a workplace where people come first. We celebrate diverse perspectives, create space for everyone to belong, and work together to make every experience—patient and employee alike—meaningful.

We’re excited to welcome a full-time Patient Scheduling Representative to our clinic. If you have experience in a medical office, understand medical terminology, and enjoy helping people navigate their care, you may be a perfect fit. Scheduling experience is a bonus, but a positive attitude and commitment to excellent service go a long way.

If you're looking for a place that invests in you, we’d love to hear from you.

Awesome Perks, Just for You!

• Excellent paid time off for a healthy work/life balance.
• We’ve got your future in mind! With our generous 401(k) plan, we’ll help you grow your nest egg with an employer match that makes saving for retirement even sweeter.
• Looking to further your education? We want to help! We offer education reimbursement opportunities, with generous annual support based on your employment status.
• Internal growth opportunities. We want to aide in your training and development.
• Competitive health and supplemental benefits; with FSA and HSA options.
• Love where you work? Spread the word! Refer a friend who’d be a great fit for One GI and earn a special bonus when they join the team!

Snapshot Of Daily Duties

• Update referral, demographic, and insurance information in the practice management database.
• Schedule office and procedure visits utilizing physician appointment parameters and preferences. Update referral and recall entries in practice management system.
• Make decisions regarding safe procedure preparation and scheduling based on physician preferences.
• Provide patients with the appropriate forms, literature, and instruction.
• Monitor wait list and reports for follow up appointments after clinic and endo.

The Must Haves

• High School Diploma or equivalent required.
• Previous medical office experience, medical terminology coursework preferred.
• Formal training with at least one year experience as medical assistant, medical secretary, health unit coordinator, nursing assistant or similar role.
• In lieu of formal training has at least two (2) years experience involving patient care and is able to demonstrate a familiarity with medication names and purpose, a thorough understanding of basic medical terminology, basic knowledge of common diagnoses and surgeries, and patient health interviewing skills.