Patient Scheduling Associate I

Marshall Medical Center; Placerville, Northern (CA, KY); Hybrid; USD 29,000 - 33,000; Full time

Job summary

Marshall Medical Center in Placerville, CA is seeking a Scheduling Associate I to provide high levels of customer service. You will contact all assigned reminder calls to patients the day before scheduled appointments, confirm prep instructions, and resolve questions and financial obligations to prevent delays.

You will process external orders received by fax, input into the electronic medical record, communicate issues to ordering providers, and support electronic requests for diagnostic

Qualifications

• High school diploma or equivalent required.
• Basic medical terminology knowledge required.
• Proficiency with Microsoft Office; basic computer skills.

Responsibilities

• Contact patients for reminder calls the day before appointments; verify prep instructions and financial obligations.
• Process external orders received by fax and input into the EMR; communicate issues to ordering providers.

Skills

Customer service

Oral communication

Written communication

Listening skills

Organizational skills

Team player

Work under pressure

Education

High School Diploma

Tools

Microsoft Office

Job description

Marshall Medical Center in Placerville, CA is seeking a Scheduling Associate I to provide high levels of customer service. You will contact all assigned reminder calls to patients the day before scheduled appointments, confirm prep instructions, and resolve questions and financial obligations to prevent delays.

You will process external orders received by fax, input into the electronic medical record, communicate issues to ordering providers, and support electronic requests for diagnostic