Patient Scheduler & Care Coordination Specialist

Option Care Health; Miami (FL); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Bonding Time Off

401K Plan with Company Match

HSA Match

Flexible Spending Accounts

Tuition Reimbursement

myFlexPay

Family Support

Mental Health Services

Life Insurance

Award Programs

Job summary

Option Care Health is the nation's largest home infusion provider, dedicated to scheduling clinical staff to visit patients and coordinating care across nursing, pharmacy and warehouse teams. The role supports scheduling, patient communication and reporting while safeguarding patient confidentiality.

The ideal candidate has a high school diploma and at least 1 year of scheduling and office experience in a fast-paced environment, with preferred home healthcare exposure and familiarity with

Qualifications

• Experience communicating both verbally and in writing to various audiences.
• Basic level skill in Microsoft Word 2003 or later.
• Basic level skill in Microsoft Excel 2003 or later.
• Experience providing customer service to internal and external customers.

Responsibilities

• Ensures appropriate staffing is arranged for all patient care.
• Coordinates, monitors and schedules patient care across all clinical areas.
• Contacts patients and clinicians to schedule and confirm deliveries and visits.
• Interprets physician orders and schedules accordingly.
• Completes tasks and runs reports in required platforms.
• Coordinate scheduling needs with staffing availability.
• Ensures management is aware of staffing needs and requirements.
• Facilitates patient complaints or issues to appropriate department.
• May perform clerk functions in addition to scheduling in absence of a clerk.
• Observes confidentiality of patient and proprietary information.
• Accepts other duties as assigned.

Skills

Verbal & Written Communication

Microsoft Word

Microsoft Excel

Customer Service

Education

High School Diploma

Scheduling Experience

Office Admin Experience

Job description

Option Care Health is the nation's largest home infusion provider, dedicated to scheduling clinical staff to visit patients and coordinating care across nursing, pharmacy and warehouse teams. The role supports scheduling, patient communication and reporting while safeguarding patient confidentiality.

The ideal candidate has a high school diploma and at least 1 year of scheduling and office experience in a fast-paced environment, with preferred home healthcare exposure and familiarity with