Patient Scheduler

Radiology Ltd.; Tucson (AZ); Hybrid; USD 52,349,000 - 63,370,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Disability insurance

Telemedicine

Employee events

Job summary

Radiology Ltd. in Tucson, AZ is hiring full-time Patient Schedulers to provide first impressions for a growing imaging services company. The role includes inbound/outbound calls, strict scheduling, and meeting performance metrics, with in-person training and potential work-from-home after successful completion.

The starting wage is $17 per hour, with increases based on experience and skills. In addition to a comprehensive benefits package and annual bonuses, there are opportunities for

Qualifications

• High School or GED required at the time of hiring.
• Must be able to pass a General Skills Assessment test.
• Must be computer literate; dual screen experience helpful.
• Must pass background check and drug screen.

Responsibilities

• Accept inbound and make outbound calls at a dedicated workstation for an 8-hour shift.
• Adhere to a set work schedule.
• Meet established metrics for quality and productivity.

Skills

Telephone etiquette

Communication skills

Empathy

Bilingual (EN/ES)

Education

High School diploma or GED

Tools

Computer literate

Dual screen setup

Job description

Job Details: Job Location: Wilmot Administration - Tucson, AZ 85711, Position Type: Full Time, Education Level: High School, Job Shift: Days, Job Category: Health Care

Do you have Call Center or Medical Scheduling experience? Do you like Monthly performance incentives? Do you enjoy helping people? We have a position for you with our Patient Scheduling team and offer a new starting wage ($17 minimum with increases based on experience and skills). We offer a work from home opportunity after successful completion of in-person training (usually 60 days) in Tucson AZ and demonstrated performance. Radiology Ltd. - a 500-employee medical imaging organization located in Tucson AZ seeks Full Time Patient Schedulers to join our growing team. Hours are Monday, Tuesday, Thursday, Friday 8:30 AM - 6:30 PM and Saturday 9:00 AM - 1:00 PM. Our call center is on the East Side of Tucson. Training is not remote. This full-time position provides patients with their first impression of our service oriented company. As a key component of a successful organization, we are looking for individuals that can thrive in a fast-paced collaborative environment with the following qualities: Focused and open to applying new information. Adaptable to change and receiving performance feedback. Excellent telephone etiquette and communication skills. Ability to show empathy and compassion for our patients. Prior call center experience and medical terminology are helpful, but not required. Bilingual (English/Spanish) is helpful, but not required.

Responsibilities

• Accept inbound and make outbound calls at a dedicated workstation for an 8-hour shift
• Adhere to a set work schedule
• Meet established metrics for quality and productivity

What’s in it for you?

• full benefits including medical, free dental, vision, life insurances, 401(k), paid time off, short- & long-term disability, telemed services as well as other work site benefits!
• We have employee events throughout the year for all staff including an annual family picnic, group hikes, walks and community service events.
• Annual bonuses and merit increases are part of our compensation package.

Qualifications

• High School or GED required at the time of hiring
• Must be able to pass a General Skills Assessment test
• Must be computer literate, dual screen experience helpful
• Must pass background check and drug screen

Additional Advantages

• Monthly bonus program based on performance
• Promotional opportunities available after 6 months
• Paid Time off and paid sick leave after 90 days
• Opportunity to excel in a positive supportive environment

About our Company: This entry-level position has room to grow with our company. We have educational scholarships that are available for careers in medical imaging. If you are looking to make a difference and leverage your abilities – you belong at our company. As a partner company of Lumexa Imaging we are the premier provider of diagnostic and interventional radiology services in Southern Arizona since 1933. Our company’s subspecialized, fellowship-trained experts in body imaging, breast imaging, interventional radiology, molecular imaging, musculoskeletal imaging, neuroradiology, and pediatric radiology utilize advanced technology to deliver high-quality expedient interpretations. Our radiologists are leaders in the medical community, participating and serving in leadership roles in local hospitals and regional medical societies.

Radiology Ltd. has been named one of the “Top 25 Connected Healthcare Facilities” in the nation by Health Imaging and IT. Our innovative web portals allow providers and patients to securely order exams and access reports and images.