Patient Scheduler

Paycom - ATS; Tucson (AZ); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Monthly bonus program

Full benefits

Paid time off

Telemed services

Job summary

Radiology Ltd. in Tucson, AZ is seeking a Full-Time Patient Scheduler to handle inbound and outbound calls and schedule imaging appointments. The role offers in-person training in Tucson with a potential work-from-home option after successful completion and demonstrated performance.

The position requires a high school education, strong phone etiquette, and the ability to meet performance metrics. Prior call center experience is helpful, as are basic computer skills and flexibility with shift

Qualifications

• High School or GED required at the time of hiring.
• Prior call center experience and medical terminology are helpful, but not required.
• Bilingual (English/Spanish) is helpful, but not required.
• Must pass a General Skills Assessment test.
• Must be computer literate; dual screen experience is helpful.
• Must pass background check and drug screen.

Responsibilities

• Accept inbound and make outbound calls at a dedicated workstation for an 8-hour shift.
• Adhere to a set work schedule.
• Meet established metrics for quality and productivity.

Skills

Call center experience

Telephone etiquette

Communication skills

Empathy

Medical terminology

Customer service

Education

High School or GED

Tools

Dual monitor setup

Computer literacy

Job description

# Patient SchedulerWilmot Administration - Tucson, AZ 85711## OverviewPosition TypeFull TimeJob ShiftDaysEducation LevelHigh SchoolCategoryHealth Care## Description**Do you have Call Center or Medical Scheduling experience?** Do you like Monthly performance incentives? Do you enjoy helping people? We have a position for you with our Patient Scheduling team and offer **a new starting wage ($17 minimum with increases based on experience and skills)**We offer a work from home opportunity after successful completion of ***in-person*** training (usually 60 days) in Tucson AZ and demonstrated performance.**Radiology Ltd. - a 500-employee medical imaging organization located in Tucson AZ seeks Full Time Patient Schedulers to join our growing team.**Hours are Monday, Tuesday, Thursday, Friday 8:30 AM - 6:30 PM and Saturday 9:00 AM - 1:00 PM. Our call center is on the East Side of Tucson. Training is not remote.This full-time position provides patients with their first impression of our service oriented company. As a key component of a successful organization, and we are looking for individuals that can thrive in a fast-paced collaborative environment with the following qualities:* Focused and open to applying new information* Adaptable to change and receiving performance feedback* Excellent telephone etiquette and communication skills* Ability to show empathy and compassion for our patients* Prior call center experience and medical terminology are helpful, but not required* Bilingual (English/Spanish) is helpful, but not required**Responsibilities:*** Accept inbound and make outbound calls at a dedicated workstation for an 8-hour shift* Adhere to a set work schedule* Meet established metrics for quality and productivity**What’s in it for you?**We offer full benefits including medical, free dental, vision, life insurances, 401(k), paid time off, short- & long-term disability, telemed services as well as other work site benefits! We have employee events throughout the year for all staff including an annual family picnic, group hikes, walks and community service events. Annual bonuses and merit increases are part of our compensation package.## Qualifications**Additional Advantages:*** Monthly bonus program based on performance* Promotional opportunities available after 6 months* Paid Time off and paid sick leave after 90 days* Opportunity to excel in a positive supportive environment**Requirements*** High School or GED required at the time of hiring* Must be able to pass a General Skills Assessment test* Must be computer literate, dual screen experience helpful* Must pass background check and drug screen**About our Company**:This entry level position has room to grow with our company. We have educational scholarships that are available for careers in medical imaging. If you are looking to make a difference and leverage your abilities – you belong at our company. As a partner company of Lumexa Imaging we are the premier provider of diagnostic and interventional radiology services in Southern Arizona since 1933. Our company’s subspecialized, fellowship-trained experts in body imaging, breast imaging, interventional radiology, molecular imaging, musculoskeletal imaging, neuroradiology, and pediatric radiology utilize advanced technology to deliver high-quality expedient interpretations. Our radiologists are leaders in the medical community, participating and serving in leadership roles in local hospitals and regional medical societies.***Apply now and join our team.***Radiology Ltd. has been named one of the “Top 25 Connected Healthcare Facilities” in the nation by Health Imaging and IT. Our innovative web portals allow providers and patients to securely order exams and access reports and images.