Patient Scheduler

ummc; Missouri; On-site; USD 21,000 - 30,000; Full time

Job summary

University of Mississippi Medical Center in Jackson, MS, is seeking a Patient Scheduler to coordinate provider schedules, perform pre-registration, and support patient access and billing processes.

The role requires a high school diploma, strong communication, computer skills, and the ability to work in a team; duties include verifying insurance, data entry, and adherence to scheduling protocols in a busy clinical setting.

Qualifications

• High school diploma or GED required.
• Knowledge of office procedures and scheduling software.
• Strong verbal and written communication and interpersonal skills.
• Ability to work in a team environment.

Responsibilities

• Maintains current knowledge of patient scheduling software and procedures for pre-registration and scheduling.
• Pre-registers new patients with high accuracy.
• Obtains demographic data and reason for visit; documents information.
• Verifies insurance coverage and informs patients of expected payment.
• Performs data entry of pre-registration notes in the scheduling system.
• Assesses need for financial counseling using scheduling guidelines.

Skills

Office procedures

Verbal communication

Written communication

Interpersonal skills

Computer skills

Teamwork

Education

High school diploma/GED

Tools

Practice management software

Job description

Hello,

Thank you for your interest in career opportunities with the University of Mississippi Medical Center. After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.

Thank you,

Human Resources

Job Requisition ID:

R00050504

Job Category:

Clerical and Customer Service

Organization:

Interventional Radiology Services

Location/s:

Main Campus Jackson

Job Title:

Patient Scheduler

Job Summary:

Coordinates provider schedules to optimize patient access, enhance customer service, and support efficient business operations. Handles the pre-registration process using practice management software to ensure accurate patient information and manage referrals, authorizations, and certifications as needed.

Education & Experience

Education and Experience Required:

High school diploma/GED

Certifications, Licenses, or Registration required:

N/A

Knowledge, Skills & Abilities

Knowledge, Skills, and Abilities:

Knowledge of office procedures. Verbal and written communication skills. Interpersonal skills. Skill in the use of computers and relevant software applications. Ability to work in a team environment.

Responsibilities

• Maintains current knowledge of patient scheduling software, ARGs (Appointment Request Guidelines) for the providers they schedule, and standard operating procedures for pre-registration and patient appointment scheduling.
• Pre-registers all new patients scheduling appointments with 95% accuracy.
• Obtains demographic data for the referring physician when a patient is scheduled, including the reason for the visit, and documents this information.
• Verifies patients’ insurance electronically or by phone to ensure coverage is active and informs patients of their expected payment at the time of service.
• Completes data entry of pre-registration notes in the scheduling system.
• Utilizes access to resource guidelines and scheduling protocols to determine the need for financial counseling.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands

Requires occasional working hours significantly beyond regularly scheduled hours, occasional work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 10 pounds, occasional crawling, occasional crouching/stooping, occasional kneeling, occasional pushing/pulling, frequent reaching, constant sitting, occasional standing, occasional twisting, and occasional walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type:

Full time

FLSA Designation/Job Exempt:

No

Pay Class:

Hourly

FTE %:

100

Work Shift:

Rotating

Benefits Eligibility:

Grant Funded:

No

Job Posting Date:

10/7/2026

Job Closing Date (open until filled if no date specified):

10/10/2026