Patient Scheduler

University of Mississippi Medical Center; Jackson, Northern (MS, KY); Hybrid; USD 18,000 - 23,000; Full time

Job summary

University of Mississippi Medical Center in Jackson, MS, is seeking a Patient Scheduler to optimize provider access and customer service. The role pre-registers new patients, verifies demographics and insurance, and supports referrals and authorizations using the practice management system.

The ideal candidate has a high school diploma, strong data entry and communication skills, and works well in a team to ensure accurate scheduling and smooth patient flow.

Qualifications

• High school diploma or GED required.
• No certifications, licenses, or registrations required.
• Proficiency with office software and scheduling systems.

Responsibilities

• Pre-registers new patients with 95% accuracy.
• Obtains demographic data for referring physician when scheduling a patient.
• Verifies insurance coverage and communicates expected payment at time of service.
• Data entry of pre-registration notes in the scheduling system.
• Uses scheduling protocols to determine the need for financial counseling.

Skills

Office procedures

Verbal & written comms

Interpersonal skills

Computer skills

Teamwork

Education

High school diploma/GED

Tools

Scheduling software

Job description

## Patient SchedulerApply: Jackson, MS: Full time: Posted Today: R00053306Hello,Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:* Provide all of your employment history, education, and licenses/certifications/registrations. You will be unable to modify your application after you have submitted it.* You must meet all of the job requirements at the time of submitting the application.* You can only apply one time to a job requisition.* Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.* Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.Thank you,Human Resources## Important Applications Instructions:**Please complete this application in entirety by providing all of your work experience, education and certifications/****license. You will be unable to edit/add/change your application once it is submitted.**## Job Requisition ID:R00053306## Job Category:Clerical and Customer Service## Organization:SOM-Internal Medicine-Schedulers## Location/s:Main Campus Jackson## Job Title:Patient Scheduler## Job Summary:Coordinates provider schedules to optimize patient access, enhance customer service, and support efficient business operations. Handles the pre-registration process using practice management software to ensure accurate patient information and manage referrals, authorizations, and certifications as needed.## Education & Experience**Education and Experience Required:**High school diploma/GED**Certifications, Licenses, or Registration required:**N/A## Knowledge, Skills & Abilities**Knowledge, Skills, and Abilities:**Knowledge of office procedures. Verbal and written communication skills. Interpersonal skills. Skill in the use of computers and relevant software applications. Ability to work in a team environment.**Responsibilities*** Maintains current knowledge of patient scheduling software, ARGs (Appointment Request Guidelines) for the providers they schedule, and standard operating procedures for pre-registration and patient appointment scheduling.* Pre-registers all new patients scheduling appointments with 95% accuracy.* Obtains demographic data for the referring physician when a patient is scheduled, including the reason for the visit, and documents this information.* Verifies patients’ insurance electronically or by phone to ensure coverage is active and informs patients of their expected payment at the time of service.* Completes data entry of pre-registration notes in the scheduling system.* Utilizes access to resource guidelines and scheduling protocols to determine the need for financial counseling.* The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.**Physical and Environmental Demands**Requires occasional working hours significantly beyond regularly scheduled hours, occasional work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 10 pounds, occasional crawling, occasional crouching/stooping, occasional kneeling, occasional pushing/pulling, frequent reaching, constant sitting, occasional standing, occasional twisting, and occasional walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)## Time Type:Full time## FLSA Designation/Job Exempt:No## Pay Class:Hourly## FTE %:100## Work Shift:Day## Benefits Eligibility:## Grant Funded:No## Job Posting Date:09/15/2026